Skyscanner Reviews

Pros

Just had a quick read through some previous reviews and the negative ones really do baffle me. I'd hate for any potential new employee to be put off by these. While everyone has their own unique experiences, depending on variables such as line manager and team etc, some of the negativity is quite frankly, just nonsense. If someone is unfortunate enough to feel that they are being bullied or are suffering from feeling a lack of inclusivity then there are several channels for employees to report this (Glassdoor probably shouldn't be the starting point), whether this be confidential or otherwise. The company is so protective of its unique culture, especially as the number of employees grows. Personally, I've never worked with such a diverse bunch of humans - it's brilliant! So many people from different countries, faiths, gender identities, sexualities (the list goes on). The company are inherently generous. They are always looking at new ways to make sure we are happy at work. Never settling for just the 'standard', they always try to go over and above. Whether that's something small like a fully stocked soda fridge and fruit bowl or amazing summer staff BBQ's or the lump sum they give us every year towards our own holiday. We're so lucky. The way Skyscanner has handled the current COVID pandemic internally has really been quite outstanding. While our travellers and partners remain our priority, the Exec team have made every effort to ensure employees don't have undue pressure during what is a difficult time for everyone. On a personal level, it's helped me massively - knowing that there's breathing space. The consistent motto has been "do your best" and they know and trust that every single one of us will.

Cons

None, zilch, nada, nein, ninguno (there was a 5 word minimum requirement).

Pros

High level of expertise across the board - everyone is really smart New CEO seems genuine and transparent Travel industry has loads of potential in the next 18-24 months. If you are aligned to the values and focus on what's important to the business, there are plenty of opportunities to grow.

Cons

Big discrepancy in pay between London and other offices - even more acute over lockdown. Company seems too afraid to confront disruptive people and challenge them - passive aggressive behaviours are allowed to continue which is toxic to a trusting and safe environment.

Pros

Some of the most creative, hard-working and passionate people I've ever met work at Skyscanner. There is a 'can-do' attitude in most teams and a sense of humour and connection across locations. This has really made a difference during remote working. The majority of people at Skyscanner are also passionate about pushing for positive change, so the surveys get high response rates, the I&D initiatives have lots of active voices and participation. People aren't afraid to speak up and most people feel that they can make a difference. There's been great support and empathy from leaders during the pandemic to accommodate personal situations. This is a low point for Skyscanner, but still better than your average company. We should be aspiring for better though. The new CEO could be the fresh start Skyscanner needs for our company recovery and a cultural reset.

Cons

Skyscanner has a problem with its leaders. Not necessarily the exec team themselves, but the people they are relying on to make things happen. As Skyscanner has grown there are more and more middle-managers who don't embody Skyscanner's original culture or the culture that is talked about in town halls or other events. There is a disconnect between what we say people experience and what they actually experience. There continues to be people skating by, while others deliver huge output with minimal recognition. This was made worse in the summer restructure which lost many of the people who actually did the work and kept many of the higher level people, who are great at managing perceptions but terrible at managing individuals. Feedback isn't acted on.