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Smart Age Solutions

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Smart Age Solutions Reviews

2.6

34% would recommend to a friend

(22 total reviews)

14% positive business outlook

Smart Age Solutions has an employee rating of 2.6 out of 5 stars, based on 22 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Smart Age Solutions employee rating is 32% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

22 reviews
1.0
25 Sept 2024
Recommend
CEO approval
Business outlook

Pros

Remote work; slightly higher-than-average Brazilian salaries.

Cons

When I started working there, the work environment was decent, and my direct manager was an angel. The operational team was mostly Brazilian, but the board was North American. At first, the campaigns were pretty basic, with no conversion tracking, ROAS, etc.; they have just recently (2023-24) started upgrading. Most of the ads had standardized ad copy that was just copied and pasted for all clients. The team used to be blamed for every churn, even if what caused the cancellation was the hidden fee they charged and made us manipulate in the reports. We also had to literally fake reports when there was an over- or underspend. Besides that, moral harassment was common, especially for account managers, including threats, micromanaging, controlling, and calls outside of work hours. They hired Brazilians as contractors so they didn't have to pay labor rights, but they demanded things that constituted a work relationship: fixed work hours, hierarchy, exclusive dedication, and so on. The CEO and his minions were abusive, especially towards Brazilians, and the general meetings included a prayer session, despite each individual's beliefs. There was no HR or anyone in charge of culture. People frequently got overloaded and burnt out. Everyone who left the company automatically became disqualified and the worst person on earth. But, in the board’s eyes, the company is perfect and has no flaws.

1.0
4 May 2018

lol too much to type

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Not much. Happy Hour Fridays are alright. The free snacks in the office are cool too. Also, the lack of structure at the company allows you to learn different aspects if you're so lucky to be liked by "management".

Cons

plenty. They hire just about anyone but fail to provide proper training and then become upset when the "job" is not done correctly. Starting rate is usually minimum wage but they expect you to be on call at all times for clients. They encourage bad behavior from clients and rather throw their own employees under the bus than to admit that no one truly knows what they're doing except for Tanu and a few girls on the client services team. The workload for one person is extremely overwhelming but is normalized as if it isn't an issue because the company either does not want to hire more staff or can not because lack of funds. The "sales team" will say just about anything to get a sale, even making promises that increase the workload of other departments without a care in the world. Client's are constantly lied to and then given free services in an effort to make it seem like they're receiving better services than they truly are. There is a lot of favoritism, that goes on within the office and it's usually shown to those who slave away without a complaint or concern. When a person doesn't stay past 5 PM, they are looked down upon and not included in the "inner circle". The CEO Emmanuel is immature and is constantly talking about his employees behind their backs. The turnover rate is HIGHHHHHHH. In a span of 9 months, numerous employees leave and are replaced. The building it's in is pretty awful, but I'm guessing that's just an NYC office thing. The bathroom is disgusting though. Tyler on the sales team is a brat and is probably the definition of white privilege. He's a good sales person but his personality is pretty obnoxious which makes him a great match for Emmanuel. There's something extremely shady about the way finances are handled and if I were clients, I would ask more questions about what my money is being spent on and ask for monthly financial reports. Ask for real ones because it's pretty easy to create a fake one and they will. Everything is just about looking the best but not about being the best. This is a great resume builder but there are better opportunities tbh. Stay clear if you can.

1.0
14 Jan 2015

worst experience in my life

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

they hire anything so if you're living on the streets and don't need any significant paycheck to improve your life, this is the place

Cons

it made the herpes i can't get rid of not seem so bad, my family doesn't love me anymore because of the terrible mood i come home in every day, ceo is insane and manipulative, no structure to this company at all, pay is terrible, rarely do you see a raise, this place has more turnovers than a bakery

Viewing 1 - 3 of 22 Reviews

Glassdoor has 63 Smart Age Solutions reviews submitted anonymously by Smart Age Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Smart Age Solutions is right for you.