Smokeball Reviews

4.0

72% would recommend to a friend

(123 total reviews)
avatar

Hunter Steele

88% approve of CEO

76% positive business outlook

Smokeball has an employee rating of 4.0 out of 5 stars, based on 123 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smokeball employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

123 reviews
5.0
4 Jul 2022

Great

Recommend
CEO approval
Business outlook

Pros

Positive and inclusive for all

Cons

No tommorow in the wage structure

1.0
19 Oct 2016

Two-faced company

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Intelligent employees, fun sociable environment, provide lunch every week and snacks throughout work, free gym membership.

Cons

Management and team leaders are the most two-faced, gutless, backstabbing people I have ever worked for! They'll be nice and friendly to your face, they won't give you any criticism or negative feedback on where improvements can be made giving you the impression that the work you're doing is up to their standards. Then completely out of the blue they'll get rid of you without any warnings, performance feedback or anything! Their so-called company core values sound great but they don't live up to these values at all.

avatar
Smokeball Response
7y
Hi and thank you for taking the time to give us your feedback. Apologies I am only getting back you now, I have only recently become aware that I could reply. I am sorry that your experience at Smokeball didn’t match our intention of it being honest and open workplace. I am committed to Smokeball being a transparent environment where all employees feel they can have genuine conversations with each other, where all feedback is encouraged. I am disappointed to hear that you did not experience this and would like you to know that I am always available to for a conversation offline with you. Thank for sharing the aspects you enjoyed, I agree, the team is very talented and we do have a great time together – something I’m always grateful for! Enhancing the team’s leadership and communications skills is a top priority, and I have taken your feedback on board, again so thank you for your contribution. Hunter CEO Smokeball
1.0
2 Aug 2016

Avoid the headache.

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The culture and the people are pretty cool, all in all. It can be a bit clique-ish, especially amongst "leadership", but typically the people were welcoming when I was there. The culture is very likely to change since they just underwent a massive layoff round, though. The market is open, and there is a chance that they could fix their internal issues. The software is decent and doesn't have many competitors. There's reason to be optimistic, especially if you've bet the farm on Smokeball succeeding. Finally, the pay is decent (slightly above average) and the work/life balance is good. They do expect you to have a life outside the doors.

Cons

This is where things get tricky since the "leadership" is blind to their own missteps. They over reach, over promise, and under deliver. The lack of transparency and clear decision making is truly baffling. There's also a pattern of poor judgement. I heard there was a move to a HUGE office space after large hiring classes, only to hit that same class with a massive round of layoffs that affected the vision and organization moving forward. Not one person in that round of layoffs knew what was coming next. There is seemingly no direction forthcoming, but hopefully they can figure something out because the software has potential in a wide open market place.

Viewing 1 - 3 of 123 Reviews

Glassdoor has 123 Smokeball reviews submitted anonymously by Smokeball employees. Read employee reviews and ratings on Glassdoor to decide if Smokeball is right for you.