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      Smoothwall

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      Smoothwall Reviews

      3.5

      63% would recommend to a friend

      (67 total reviews)

      Tim Levy

      74% approve of CEO

      57% positive business outlook

      Ratings by category

      3.7

      Diversity and inclusion

      3.7

      Work/Life balance

      3.6

      Culture and values

      3.3

      Compensation and benefits

      3.2

      Senior management

      3.2

      Career opportunities

      Smoothwall has an employee rating of 3.5 out of 5 stars, based on 67 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smoothwall employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      67 reviews
      1.0
      16 Jan 2018

      Technical staff are not respected

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Hard to think of any. If you're good at being loud and outspoken (factual optional) and office politics they you will go far. But only until you're not flavour of the month.

      Cons

      It's a technical company run by a board that has no one technical on it. This means they have no understanding or respect for technology or hold any value for technical staff. Absolutely no one has any respect or trust for the latest CEO Mr Marks.

      avatar
      Smoothwall Response
      8y
      Thanks for taking the time to leave a review. I'm sorry that your experience of working at Smoothwall wasn't what we would have hoped for our employees. We have been and will continue to work hard to make Smoothwall a great place to work. It is unfortunate that you feel our technical staff are under appreciated. We have great respect for our technical staff and I am pleased to say that we have recently appointed an experienced and forward thinking CTO to the Board of Directors. We wish you all the best for the future.
      2.0
      5 Oct 2017

      ...was a great place to work... once

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Some of the kindest and smartest people I have ever had the pleasure to work with, much to learn and never a dull moment.

      Cons

      High turn over of management staff, the most recent change has resulted in a large number of staff leaving (some through their own choice, others not). Some loyal staff members have found themselves unemployed as a direct result of one particular manager and her 'management style' (to the point where it can be proven she lied, yet the new senior management seem not to care).

      avatar
      Smoothwall Response
      8y
      Thanks for taking the time to leave us a review. We're sorry that your experience of working at Smoothwall didn't match our intentions of being a great place to work. We have taken on board your feedback and are acting on it. If you would like to chat through your concerns in more detail, please email hrteam@smoothwall.net and we will arrange a time to talk. In the meantime, thanks again for the feedback. It really does help us to try and make Smoothwall a great place to work for all our employees. All the best for the future.
      1.0
      28 Jan 2019

      Made Technical Office Redundant just after Securing Buyout funding from Investment Company

      Support engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Autonomy of department from immediate management

      Cons

      Company had a management buyout and within 3 weeks of it being complete, they shut down a whole office for "Cost Cutting" measures even though they still had 3 years left on the lease for that office and are still paying for it. Have never seen an investment company / buyout allow the redundancy of all their technical staff within weeks of taking over a company... This review is based on old management, not current management.

      avatar
      Smoothwall Response
      7y
      Hello, thanks for taking the time to leave a review, and I appreciate by reflecting your opinion on old vs new management that you are aiming to differentiate and give 'new' management a clean slate. I do appreciate that, and we have made many exciting changes that I think other recent reviews naturally better reflect. I would like to add some colour to the office closure, which is that whilst it was announced shortly after the MBO, the office was kept open and running with staff for a further 9 months, with options for staff to relocate and stay (indeed some did, both to Leeds and to the US), and extensive outplacement support provided. These decisions are never easy or taken at all lightly, and I didn't want there to be any perception that it was a rushed decision or people were out the door quickly, as neither is true. Many thanks - and good luck with whatever you are doing now! Regards, Georg
      Viewing 1 - 3 of 67 Reviews
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      Glassdoor has 69 Smoothwall reviews submitted anonymously by Smoothwall employees. Read employee reviews and ratings on Glassdoor to decide if Smoothwall is right for you.