Snap Reviews

3.4

48% would recommend to a friend

(1,185 total reviews)
avatar

Evan Spiegel

28% approve of CEO

19% positive business outlook

Snap has an employee rating of 3.4 out of 5 stars, based on 1,185 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Snap employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
2.0
9 Mar 2018
Recommend
CEO approval
Business outlook

Pros

- The idea/concept actually works, even in it's terrible format of Snapchat app it is something people actually like, which makes this all the more tragic. - The logo is cool I guess and LA is a good base to work/live from.

Cons

- Management is terrible. This is mostly down to the fact that every manager who works there, for the most part has no major experience in that role. Heads of departments are ex Accenture folk with no real leadership or failed ex startup leads who continue to not understand the scale up process. - CEO is just weird, seriously.. The emails that he sends with attached Google doc patronising advice that literally sound ridiculous, it's so cringe. I get wanting to be like Steve Jobs but be realistic.. Also laying off people but then throwing a $4 Million dollar Xmas bash? Insensitive would be kind.. - Culture is toxic. There is no ability to discuss products, everything is super secret and even the changes sometimes don't show face till they get pushed public. Product feedback is treated with no respect, Evan's product mind apparently knows no feedback so we just push a redesign that sucks, even though everyone at the company said..'it sucks'. You can't just see data either, it's very private so doing data driven decisions is pretty much impossible. - Team managers especially within Ops are out to make a career for themselves, not better Snap. At each turn it is evident where they cut corners, waste money and make terrible decisions based on politics and ego then on what's wise.

1.0
14 Dec 2025
Recommend
CEO approval
Business outlook

Pros

relatively ok salary good benefits

Cons

*Advertising products are declining, with increasing exposure to non–brand-safe content across the app. *Poor people management driven by inexperienced managers who lack essential leadership and interpersonal skills. *Lack of clear direction from senior leadership, resulting in inconsistent priorities and confusion. *Employees are being let go abruptly despite strong performance, creating fear and instability.

Viewing 1 - 3 of 1,185 Reviews

Glassdoor has 1,544 Snap reviews submitted anonymously by Snap employees. Read employee reviews and ratings on Glassdoor to decide if Snap is right for you.