Spabreaks.com Reviews | Glassdoor.co.uk

Spabreaks.com Reviews

Updated 16 May 2019

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Found 40 reviews

4.8
StarStarStarStarStar
Rating TrendsRating Trends
99%
Recommend to a Friend
100%
Approve of CEO
Abi Wright
24 Ratings
  1. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Brighton, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Spabreaks.com full-time (Less than a year)

    Pros

    Good company to work for with a good team. Free familiarisation trips, in-office wellness treats like yoga and massages, supportive management. Good training and product knowledge structure.

    Cons

    Not enough incentive for those not on the sales team. The pay is a little low for the amount of work done when not on the same commision as the sales team also. Although there is a lot of potential to move up within the company sometimes the training to reach the next level can take a while due to everyone being very busy.

    Advice to Management

    Keep up the good work. All working well, everyone is very helpful and always someone to turn to if there is a problem. Very welcoming even to those who have never worked within this environment before.

    Spabreaks.com2019-05-16

    Spabreaks.com Response

    May 23, 2019Founder

    This is really great feedback, thank you so much for taking the time to outline your thoughts in the way you have. I am especially interested in your point around commission and recognition for teams outside of the sales team. This is a key point on the HR agenda at the moment, and ...

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  2. "Sales Agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Agent in Brighton, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Spabreaks.com full-time (Less than a year)

    Pros

    The working hours are good and being central to the town centre is convenient. Personally I have found the other members of staff amazing, from the managers to the CEO. Everyone has time for you and offers support in anyway we can.

    Cons

    It helps to be up to date with product knowledge as we work with loads of venues so getting started in the job role can seem a bit daunting at first until you grow into it more and start developing a better understanding of what you are talking about , eventually being able to answer most questions for any venue.

    Spabreaks.com2019-05-13

    Spabreaks.com Response

    May 14, 2019Founder

    Thank you so much for your honest review of working at Spabreaks.com. I am glad that you are finding the environment supportive and encouraging, this is exactly the feeling we are wanting to create for everyone within the organisation. I fully agree that getting to grips with the ...

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  3. "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Spabreaks.com full-time (Less than a year)

    Pros

    Fam trips. Free work massages every few weeks. Incentives to win spa days and breaks. Managment that are always willing to listen and help you out in whatever situation you may be in.

    Cons

    Agent errors where you can be charged hundreds of pounds for making simple mistakes.

    Spabreaks.com2019-05-13

    Spabreaks.com Response

    May 14, 2019Founder

    Thank you for taking the time to write such a useful review, I am delighted that you are enjoying our new Path to Wellness Programme. I am also really very pleased to hear that you feel like we, as a management team, are there to help you. That is certainly what we are working hard ...

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  4. "Fun workplace, lovely CEO."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Spabreaks.com full-time

    Pros

    Really enjoyed my time here in the call centre. Lovely CEO too.

    Cons

    None that I can think of.

    Spabreaks.com2019-03-22

    Spabreaks.com Response

    March 25, 2019Founder and Managing Director

    Thank you so much for taking the time to write us a review. I am so glad you enjoyed your time with us and wish you luck in the next chapter of your work life. Abi

  5. "LOVE WORKING HERE - EASY MONEY"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - SPA Guru in Brighton, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Spabreaks.com full-time (Less than a year)

    Pros

    Good Incentives in the Office Amazing FAM Trips- You get spoilt at all the venues :) Desk Massages and Yoga sessions - Good commision structure and bonus I personally have worked in many jobs like this as this has to be the best by far :) Management are loyal to us as individuals. Fantastic training from the products team weekly and also weekly meetings.

    Cons

    Commission is capped at 8% The late shifts working till 7pm but its only once a month.

    Advice to Management

    Keep doing what you are doing! Its working and everyone in the office can see this :) Can't wait to see what the future brings in my career at Spa Breaks.com

    Spabreaks.com2019-02-18

    Spabreaks.com Response

    February 25, 2019Founder and Managing Director

    What a wonderful review, thank you so much for taking the time to give such great feedback about the company as a whole but also many of the components within it. I especially am pleased to read that you find the product training useful, this is definitely something we are looking ...

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  6. "WE ARE A FAMILY :)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - SPA Guru in Brighton, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Spabreaks.com full-time for more than a year

    Pros

    Good Incentives Work trips Career support Yoga & desk massage sessions Everyone works together I love coming to work everyday, really hard to find that these days! Good commision structure Amazing product training Amazing training all round

    Cons

    You have to work 6 days a week once or twice a month as over time which is great but it would be great if we had a option to swap this for a day off in the week.

    Advice to Management

    Thank you for your continued support in my career, you have always believed in me and for that I am so grateful :)

    Spabreaks.com2019-02-15

    Spabreaks.com Response

    February 25, 2019Founder and Managing Director

    As a Founder of a company your review is just about everything I could want to hear about how my employees feel, thank you so much for writing an honest and emotive review. Supporting all of our employees in their career is at the heart of everything we do , and I am glad that you ...

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  7. "Spa Expert Job Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - SPA Expert in Brighton, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Spabreaks.com full-time (Less than a year)

    Pros

    I have worked at spabreaks.com since october and after working in previous 'Big name' call centres I can honestly say this has got the be the best of the lot It is filled with bubbly, enthusiastic members of staff in all departments whether that be managers or normal sales agents like myself. There is a clear and honest path to progression for those interested in moving forward in the business as well as an amazing...

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    Cons

    The fast paced nature of the job could prove difficult to those without prior experience, However this is gone through extensively during training to prepare you and give you all the tools needed to exceed.

    Advice to Management

    my advice is if it is not broken don't try and fix it! don't change! everyone is fantastic

    Spabreaks.com2019-02-08

    Spabreaks.com Response

    February 25, 2019Founder and Managing Director

    Well, I am very, very happy after reading your review, thank you so much Wow. It certainly seems like you have settled well into your new role and I am delighted to hear it! The nurturing and support that you feel is music to my ears as this is something we strive to achieve and ...

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  8. "Good but could be better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Consultant in Brighton, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Spabreaks.com full-time (Less than a year)

    Pros

    good working hours well incentivised Good training programme

    Cons

    Best leads hand fed to "select few"

    Spabreaks.com2019-02-08

    Spabreaks.com Response

    February 25, 2019Founder and Managing Director

    Thank you for this review, I am pleased to see the star rating you give us, but am concerned to hear your thoughts on the distribution of leads. Perhaps if you feel you can you could talk to me directly about this and we could explore why you feel like you do. This certainly is not ...

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  9. "Great team to work with lots of night life"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Agent in London, England
    Recommends
    Approves of CEO

    I worked at Spabreaks.com full-time (Less than a year)

    Pros

    Enjoyed the social aspects of company and made good friends I still stay in contact with

    Cons

    Your basically doing 10 peoples job a lot of multitasking!

    Advice to Management

    Don’t do company nights out with lots of alcohol on a work night and complain when staff come in late.

    Spabreaks.com2018-12-18

    Spabreaks.com Response

    January 8, 2019Founder and Managing Director

    Thank you for taking time to give us your constructive feedback, we really do take on board everyone's comment, especially people who have left us, and I assure you that your comments around the balance of mixing the social elements of our roles with the practical ones, will certainly ...

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  10. "Supportive in your Career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Brighton, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Spabreaks.com (Less than a year)

    Pros

    A really supportive company to work for when it comes to progression. After joining less than a year ago, I have had the opportunity to move around twice, including into a new job type I am not experienced in to learn something new and to help me progress within the company. I would definitely recommend it as a company to work for overall - afterall everywhere has pros and cons, it's just for me personally - there's...

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    Cons

    The only down side for me is location vs where I live, as trains get cancelled a lot and there isn't free parking on site.

    Advice to Management

    I do sometimes feel incentives should be given to the whole team, rather than just the Sales floor, to make it fair. I also find the lateness policy, if trains are stopped etc.. rather strict, no matter how hard you try to get in, getting a cab isn't really an option to me as it would take over an hour and a half, which is one of the reasons I don't drive here.

    Spabreaks.com2018-07-11

    Spabreaks.com Response

    July 13, 2018Founder and Managing Director

    Thank you so much for taking the time to write such an insightful review, I find your advice incredibly useful. Your ideas around incentives for the whole team are very on point, and certainly something we are looking to improve on in the coming months. On the whole though I am glad ...

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Found 40 reviews