Spok Reviews

Thank you for your feedback. At Spok, we are embracing the changes that come from innovation. Our customers have validated their needs for call center, alarm management, mass notification, and other software solutions. As our customers’ needs have changed, we have responded. Even our new Spok Mobile product integrates paging with mobile messaging. Further, we have refined and are committed to our vision of Spok Care Connect, the software platform that integrates communications for healthcare providers. As product requirements changed, so too did the skillsets required for success. Unfortunately, there are skilled people who are no longer with us. Some who have left had been top contributors in the past, and we are grateful for that and wish all who have left the best of luck in the future. However, we are transitioning to a new phase in our software sales development, changing the requirements to more closely align with our market strategy. This is what forward-thinking companies do to continue to grow and expand to meet the needs of the market. We have invested in new talent including sales leadership who brought deep experience in healthcare IT and already introduced training, new methods and tools designed to support the success of the entire sales team. Based on our employee survey results and our strong retention, our employees are embracing these changes necessary for the growth of our software business. Going forward, we’ll continue to address advances in technology while we pay attention to the bottom line so that we can continue to grow, evolve and meet the needs of our customers. We will also continue to work on improving the overall employee experience at Spok. Thank you for your years of service and your past contributions to the company.