Does Start.ca pay their employees well?

According to anonymously submitted Glassdoor reviews, Start.ca employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Start.ca. This rating has improved by 9% over the last 12 months.

How satisfied are employees working at Start.ca?

55% of Start.ca employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Start.ca 3.5 out of 5 for work life balance, 3.4 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Start.ca?

Customer Service Representative (8) , Technical Support (4) , Customer Experience Technician (3) , Marketing (3) , Service Desk Agent (3) , Customer Experience Representative (2) , Customer Experience Specialist (2) , Customer Service (2) , CxG support rep (2) , Service Desk (2) , Technician (2)

What are the pros of working at Start.ca according to real employee reviews?

"Great people doing great work." ((in 7 reviews)); "flexible work life balance" ((in 5 reviews)); "Good benefits" ((in 4 reviews)); "Pay was decent." ((in 3 reviews)); "Before the Telus acquisition, Start.ca was a fantastic company with a wonderful work environment." ((in 3 reviews))

What are the cons of working at Start.ca according to real employee reviews?

"Awful management" ((in 4 reviews)); "Some new managers, like 1" ((in 2 reviews))

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Start.ca

Start.ca Reviews

3.4

55% would recommend to a friend

(63 total reviews)

Peter Rocca

82% approve of CEO

50% positive business outlook

Ratings by category

3.6

Diversity and inclusion

3.5

Work/Life balance

3.4

Culture and values

3.4

Compensation and benefits

3.0

Senior management

2.8

Career opportunities

Start.ca has an employee rating of 3.4 out of 5 stars, based on 63 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Start.ca employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Ethnic group

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

63 reviews

4.0

20 Jan 2026

Was a great place

Customer service representative

Recommend

CEO approval

Business outlook

Pros

They were a small company where everyone knows each other

Cons

Got sold to a larger telecom company, lost that small company vibe

5.0

24 Aug 2025

Customer Service

Customer service representative (csr)

Recommend

CEO approval

Business outlook

Pros

Collaborative work environment, great team problem solving, best place for customer service type work, understanding.

Cons

Public could be difficult and verbally mean.

3.0

31 Jul 2025

Meh.

Customer service representative

Recommend

CEO approval

Business outlook

Pros

Work from home. Easy work.

Cons

A couple of managers were incompetent.

Viewing 1 - 3 of 63 Reviews

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Start.ca

Start.ca Reviews

Ratings by category

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Reviews by job title

Was a great place

Customer Service

Meh.

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