3.0
28 Jan 2024
Stressful but decent job
Former employee, less than 1 year
Charlotte, NC
Recommend
CEO approval
Business outlook
Pros
The pay is decent, good training, inbound and outbound calls. Not cold calling
Cons
If you don't like to be micromanaged, this isnt for you. I worked there full time and it's a stressful job, must be super quiet in your house as you're pretending to work in Wisconsin at an office. I worked as a phone rep who took calls and made them, some people are rude because you're calling about bills that may have already been paid, they thought insurance covered it, ect then you have to navigate old software and new software to figure out the clients issue.