5.0
14 Aug 2025
Recommend
CEO approval
Business outlook
Pros
- AI is market leading - ITSM market is massive - Great sales culture
Cons
- some minor deficiencies with the tool - inbound flow is lacking but very fixable
69% would recommend to a friend
Avi Kedmi
86% approve of CEO
68% positive business outlook
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Users say... "Great people and and vision" "The company culture is supportive and collaborative, with a strong sense of camaraderie among the team." "The benefits are good and the company makes a lot of effort with this." "SysAid cares about its employees, professional level, and internal mobility options." "High salary and normal working hours"
Users say... "Bad management ... ... ..." "In all fairness to management (direct manager, VP, CEO), they wanted me to take rest." "Bad CEO, Steve jobs complex." "Employees are burnt out and emotionally abused, no work life balance." "The company is at the stage of transition from old technologies to new ones, which creates tension in work."