THG Reviews

Updated 5 Aug 2020

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3.1
54%
Recommend to a Friend
61%
Approve of CEO
THG CEO Matthew Moulding (no image)
Matthew Moulding
318 Ratings
Pros
  • "Fantastic working environment - managers are lovely and very supportive towards all staff(in 33 reviews)

  • "Every day is fast paced but it allows you to learn and grow at a rapid rate(in 30 reviews)

Cons
  • "Unnecessarily long working hours(in 44 reviews)

  • "Sometimes long hours and also unsociable hours(in 41 reviews)

More Pros and Cons
  1. "No where like THG"

    5.0
    Current Employee - Shift Manager in Warrington, North West England, England

    I have been working at THG full-time

    Pros

    Great people, strong company initiative on growth for job security of many. Fast and vibrant.

    Cons

    No cons for me last three years

  2. COVID-19

    "Good company to work for"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    Current Employee - Customer Service Advisor in Northwich, England
    Recommends
    Approves of CEO

    I have been working at THG full-time for more than a year

    Pros

    Relaxed atmosphere, but also remaining professional. Personal feedback is highly encouraged in any areas , helping to grow and promote a work environment pleasant for everyone. The opportunity of learning something new every day, especially as part on the International team, due to cultural diversity which is very much encouraged and respected. Dealing really well with the pandemic situation, offering the possibility of working from home to keep us safe and with the same income or even more due to the overtime availability, if wanted. Flexible in terms of working hours.

    Cons

    Limited promotions available if unable to commute and having to stay locally.


  3. "Reactive and Chaotic With Lots of Opportunity"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Lead Developer in Manchester, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at THG full-time for more than a year

    Pros

    Lot's of responsibility and freedom to do things in the way that you feel is best

    Cons

    Business priorities constantly shift leaving projects unfinished.

    Continue reading
  4. "Work environment @ THG"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Northwich, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at THG full-time for more than a year

    Pros

    - Helpful and friendly team members - Loads of opportunities to learn something new and grow on a personal level - Great leadership - always available on hand and always happy to help (Rachael) Pretty happy with the workplace

    Cons

    Communication between departments and from leadership during certain time of the year or for certain aspects of the job can be awful

  5. "Good Place to work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Advisor in Northwich, England
    Recommends
    Approves of CEO

    I have been working at THG full-time for less than a year

    Pros

    Good place to work,many opportunity to learn.

    Cons

    I do not have any

  6. "Fantastic company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Northwich, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at THG full-time for more than 8 years

    Pros

    Great support from my manager Rachael, she’s always there when you need a hand. Shes a fantastic mentor and couldn’t ask for any better Team Leader!

    Cons

    There are no downsides for working at THG

    Continue reading
  7. "Extremely fast paced but decent"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - BI Developer in Manchester, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at THG full-time for less than a year

    Pros

    The people are by far the best thing about the job, interesting and exciting work that you feel proud to be a part of.

    Cons

    Can get pretty intense sometimes.

  8. "Customer service adviser."

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Advisor 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at THG full-time for more than a year

    Pros

    Great teamwork, Incentives, facilities, training. All the different types of opportunities.

    Cons

    Management communication when trying to sort an issue.

    Continue reading
  9. "Very happy and grateful"

    4.0
    Current Employee - Customer Consultant in Warrington, North West England, England

    I have been working at THG full-time

    Pros

    Co-operative colleagues and team leaders available and kind. Encouraging, pleasant environment, possibility of growth

    Cons

    45 hours in a week. Request high quality and fast speed together: difficult for me to accomplish both every hour of work.

  10. "Great company!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Advisor in Northwich, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at THG full-time for less than a year

    Pros

    Great team and leaders. Good environment.

    Cons

    Working on weekends can be not fun.

Found 518 reviews
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