Good for temporary experience and benefits. Very toxic upper management and work culture.
Pros
It's a good start for anyone looking to get their foot in the door in the nonprofit or healthcare industries. To their credit, the benefits are relatively good for a nonprofit. You will meet and work alongside some great teammates and mentors here.
Cons
Take a look at some of the other negative reviews here. They're pretty spot-on. There are reasons why TVHC has such a hard time keeping employees long-term; awful, childish, secretive, manipulative, upper management such as certain department heads, middle managers, c-suite, and the largely (conservative) board fight tooth and nail to keep wages and salaries far below market average — while upholding a toxic work environment that takes advantage of those who are passionate about helping the community, overworking them to burnout — and always taking credit for the work that comes off the back of their employees. Many of the patient-facing employees I have worked with are great folks, but the arbitrary dictates that upper management makes everyone's life miserable which leads to a toxic, competitive culture. Certain managers, department heads, and C-suite members will actively plot against you and will look for reasons to fire you if you don't fit their mold and only hand out promotions to those who do. Ironic, coming from an org that prides itself on "helping" the community when a large chunk of it's staff are folks from the community itself, or are former patients. The several-month-long probation typically weeds out most within a year. Those who stay are almost always looking to leave when given a chance after seeing how much of a disaster TVHC is being run. A large chunk of patient-facing staff are completely burnt out, overworked, and very underpaid. Leading to high turnover, very understaffed clinics, and long patient wait times. Yet somehow, TVHC continues to open new locations in well-off areas to appease stakeholders — continuing to spread itself ever so thinly. While trying to please staff with "gifts," that come in the form of cheap treats from the dollar store while management, and select staff members enjoy catered happy hours and exclusive merchandise. All while telling staff that they're unable to provide gifts and raises due to the budget. Upper management disseminates frequent updates on department progress that serve little else than to shame anyone underperforming and keep everyone in competition with one another. This leads to extreme levels of micromanagement and high levels of stress on lower-level employees. It's very difficult to fix, "low employee morale" when a budget meeting is called, stating that TVHC is projected to lose revenue in the next year when the C-suite has gotten continued 6-figure raises (publically available data) and frequently covers for each other on damaging, manipulative, and questionable practices — or when employees themselves are left to quite literally repair damaged clinical equipment, and switch out burnt lightbulbs themselves because the org isn't able to pay a third party due to "budget."
