TWG Insurance Reviews

3.9

79% would recommend to a friend

(82 total reviews)

Mark E. Jones

81% approve of CEO

78% positive business outlook

TWG Insurance has an employee rating of 3.9 out of 5 stars, based on 82 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TWG Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

82 reviews
5.0
17 Jun 2010

TWG is a great place to work

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

1. Being a part of a young, energetic, rapidly growing company is very rare, that is why TWG Insurance is such a great place to work at. Top to bottom every employee plays an important role driving this business to success. The employees are highly motivated, hard working and fun to be around. There is great opportunity for each employee as long as you work hard and have a postive attitude.

Cons

Each employee has to work 8-6, these hours are longer than most other companies, but the day goes by fast if you are working. Some people say the location is not the greatest, but the company is moving to the Las Colinas area in the very near future.

4.0
27 Mar 2012
Recommend
CEO approval
Business outlook

Pros

I had no idea what glassdoor was until some of my co-workers were discussing the site one day in the office. I asked one of my closest colleagues to describe exactly what the site’s purpose was and what was going on. Some of the top producers in the company had recently quit or had been let go…and the rumor mill was in full force. My friend informed me that the site contained multiple misleading reviews about the company, but some of the reviews were quite accurate. I worked at TWG for less than two years, and I saw everything. From close friends unexpectedly quitting, to top agents being fired for insubordination…you couldn’t predict what would happen when you walked in the door for work. Because the company is so young, the culture is constantly evolving. The pay structure, the hours, the incentives, the parties, the rules, the atmosphere, the morale, and the people are always subject to change. If you have a hard time adapting to change, TWG is not the place for you. The company is still in its infancy, and everyone from the new agent in the training room to the CEO is constantly learning and adapting. I joined TWG because I didn’t want to join a large company with a corp environment right after college. I wanted to be recognized for my hard work through promotions as quick as possible, and I wanted to learn sales. I don’t regret my decision for one minute. Clearly, if you read all of these reviews you will understand that this job isn’t for the lackadaisical. You must be cognizant of the fact that this job is quite difficult. You will be tested mentally, physically, and most of all emotionally. You will feel bored, annoyed, angry, and discouraged…welcome to sales. Every month you are expected to work your butt off. However, the harder you work the more you will get back. Everyone has a hard time making the transition from college to their first “real world” job. I feel as though TWG received a lot of negative press from the employees who couldn’t handle the pressure and time commitment expected of you here. This is sales people, this is a career…not a walk in the park. You can’t wake up and “take the day off” like you could in school. You are constantly on the grind, and every day you are busy. In college, I followed most of my classmates in the “work hard..play hard” mentality. At TWG you can definitely play hard, but you must work efficiently. It was hard for me to leave TWG in order to pursue a different career in my hometown. After working in financial services for almost three months, I actually missed the insurance business. I now work on the commercial side of the insurance arena, but I definitely owe TWG credit for giving me an invaluable sales experience. The least I could do was write an honest review on this site. Pros: -You can actually see your contribution in the overall success of the company. -I was never micromanaged; just do your job and you won’t be bothered. Work hard…perform well. You will be rewarded with flex-time, longer lunches etc. -The company is constantly growing, and doing extremely well. -Incredible office and location. Las Colinas is rapidly becoming a premier location for businesses. -The opportunities for advancement come at you quickly. Your overall performance can open doors. -Your manager actually cares about your success, their paycheck depends on it. -The people. Everyone is young and full of energy. The competition pushes you to strive for excellence. Everyone is working just as hard as you are, so everyone is ready to unwind after a long day. -Constant opportunities for happy hours, Rangers/Stars/Mavs games, volleyball, kickball, and weekend getaways. -Goal hit lunches and dinners, occasional cash incentives. -The relationships your build with your coworkers. All my friends looked at me like I was crazy when I told them I was going to hang out with my co-workers during the weekend. I find that to be a very unique quality. I consider many of my old colleagues as best friends and trustworthy advisors. -Hours. You can leave at 6pm if you want, they will never force you to stay. However, if you aren’t working a little more than the official office hours at your first job, you will not succeed. The day flies by if you are working efficiently. -You do not have to come in on Saturday, if you want to you can. The previous posts are BS. -The CEO values honesty, integrity, and hard work. The company’s successes and failures ride on his shoulders. He is clearly leading this company in the right direction. He truly cares about all of his employees. -You have the potential to earn commission your first year. The agents in my start group who could sell and who worked hard saw bonuses and commission. -Call center in Manilla does all the “cold calling”. These leads are handed to you on a silver platter. -The Risk Management Dept does a fantastic job, they are there to protect the company and the agents.

Cons

-Selling is a roller coaster ride, you feel on top of the world one day...but the next you feel helpless. -No ownership of your book. Once you leave TWG, your book of clients goes to the corporate account. -Commission percentages could be adjusted. -High pressure. "call center" atmosphere -Benefits could be better.

5.0
16 Jun 2011
Recommend
CEO approval
Business outlook

Pros

If you have the fortitude and desire to work hard, smart and ethically to earn a great long-term living with reasonable job security and a positive working environment, this is an excellent place for you: The most important word in the previous sentence is the word "If." A ton of the posts on this site highlight a romanticized view of the perfect job for everyone, and others are clearly posted by disgruntle employees upset about their lack of success in the workplace or the fact that they were caught doing things they shouldn't. One of the things I respect most about this company is that no one employee is view by the upper management as 'above the law' so to speak. I have worked in various corporate environments and learned that unfortunately incompetence and laziness are simply a matter of life with many of America's top companies (name banks, hospital, government agency or restaurant to your self and observe their employees if you doubt this). At TWG I have a daily goal which is reasonably realistic (admittedly aggressive, as any progressive sales company should be), and a weekly and monthly goal based on this number that I am expected to achieve; and rewarded when I do so. I fully acknowledge that the company's checks and balance system will become aware if I engage in any destructive practices. This means that I have absolutely zero incentive to try to lie, cheat or steal my way to the top. I have to rely solely on my principles, sales skills, and hard work to achieve success. The income structure clearly supports employees who have a long-term commitment to the company, and justifiably so. Realistically, why would any relatively young company reward fair-weather employees? I, personally, want to work for a company that I know is providing a service to its clients, and will benefit me long-term for helping to provide that service. Quite honestly, I don't care much about the first year's income; with the economy as it is I'm thankful that I haven't had to miss a paycheck since I started work after College. I'm more concerned that I will be able to support my family when they need me years down the road, that I'll be able to retire comfortably and enjoy a long-lasting career without the stress of job hopping every few years. The innovative nature of the company is also quite impressive. Having bought and sold several houses prior to employment here, and helping dozens of others to do the same, I have never seen many of the features utilized by TWG in this industry. It is very refreshing to be able to correctly state to my friends that no other insurance company that I know of does business the way that we do, and that I can confidently state that for a very large majority of our prospective customers, we are poised to provide them the best service available. (Hats off to our service team for this, especially) The lower level management system currently in place is proving to be pretty effective as well. I have regular meetings behind closed doors with my immediate supervisor so that I can discuss any issues or concerns that I have with my performance, with my co-workers, etc. I have yet to have an concern that wasn't answered swiftly and to my satisfaction. While no management style is perfect for everyone, the "How Can We Help You Be Successful" attitude is immensely appreciated. Even when I have been behind my projected goal (and have been a few times), meetings focus on the necessary changes required to return my production numbers back into the black. It's never a question of "Why are you under performing" but has so far always been "I know you can perform better; how can I help you reach your potential?"

Cons

If you want a 9-5 job that will let you get by with minimum effort and no real commitment and dedication, please don't waste your time or our corporate resources. Is this the easiest job ever? No Will you work long hours? Yes Will you earn more than the Salary the first year? No (in fact, the CEO informed me prior to my accepting the offer letter that I should anticipate earning at or around the salary the first year) Will there be pressure to work overtime? Not if you work hard during the regular 44 hour work week! Do I work more than the required 44 hours? Yes, solely because of my poor (but improving) time management skills, and has only included one Saturday due to a ton of missed production days that I needed to catch up from. If you plan on working for a year or two, then moving on to something else, please don't even apply for this position. Since the model is based for long-term employee benefit and retention your first year will require a lot more work than other sales jobs. If you want to make 100K your first year out of college, then go sell mortgages and accept the risk of no residual income if your sales falter. If you can accept a modest income while you build a book of business worthy of being rewarded year after year, then the model works for you. The job is office based. You will likely be at a desk for a year doing nothing but selling insurance. If you join with the intentions of moving on to bigger and better things within the company, make sure that you can accept paying your dues becoming proficient at phone-based sales before you expect anyone to give you a shot at any more prestigious positions or sales models. If you can't handle rejection, don't like pressure, or are easily frustrated with customers doing illogical things this probably not a good fit for you. Since we service a very broad market we see a lot of people make poor choices and it can be very frustrating when people tell you "no" for the sole reason that they are willingly doing the wrong thing because it takes less effort or feels better. Again I stress the largest con: This job requires a lot of work. At times it feels futile (as any sales agent will tell you on a bad day) to try to keep up with all of the activities and follow ups with customers that require attention. Sometimes I feel so limited by my time management that I have no clue how more senior agents produce so well and maintain their work-life balance. Any new hires should remember to focus long term, and always practice principles that hold true regardless of scale. I'm working on this greatly, and have improved some, but am still not as efficient as I would like to be, and will likely take a good bit longer to satisfy myself. Also, if you're the type of sales person prone to manipulate, fabricate, mislead, or otherwise misrepresent material information just to get the sale or earn the revenue, don't even bother with TWG. The checks and balance system will catch you, and is ever-improving. While honest mistakes happen, it is very evident that malicious behavior of this nature is not tolerated, regardless of how much revenue you're bringing in.

Viewing 1 - 3 of 82 Reviews

Glassdoor has 87 TWG Insurance reviews submitted anonymously by TWG Insurance employees. Read employee reviews and ratings on Glassdoor to decide if TWG Insurance is right for you.