TapMango Reviews

We apprecite the review. As we always mention during our weekly coaching sessions, we want to hear all feedback face to face. Nothing is off limits. We regret that you never brought up any of this to us directly. We would like to clarify some of the claims made below. While your feedback is really appreciated, it is not all entirely accurate. Please feel free to contact us anytime if you would like to discuss our response (we mean it, we will listen!). 1. Commission structure has been identical during your 3 month tenure at TapMango. However, we are proud to say our updated compensation structure which we developed 6 months ago has increased the total payout to each Business Development representative. This included salary increases after achieving a certain number of sales, weekly, and monthly monetary bonuses, weekly team outings, as well as trips to Mexico for very attainable goals. 2. Regarding training, we are proud of our 2 week intensive training which involves our own training deck, over a dozen sales exercises which were developed in TapMango by our own team, lengthy training on our 5 most popular industries, training on our competitors, objection handling seminars and more. Yes- we find helpful (and usually funny) youtube videos to add variety- but saying there is minimal training is unfair to the 2 week session you were a part of. We also offer weekly coaching sessions, and they can be as often as everyday if you just ask for it. 3. We have never asked anyone to work overtime. We always remind representatives to schedule all work during work hours. 4. We will never disclose the reason of a termination of an employee to respect their privacy - and we do not announce their departure until all details are finalized. In addition, we are known for having one of the most tight-knit, friendly, and kind team that any startup could ask for. 5. We do have power hour at 10:30 and 3:30. The only requirement is to try your best and be present. To the original poster, or if anyone viewing this would like to clarify any details on our work practices, please give us a call, ask for a visit, or to speak to a representative. We want to be as straightforward as possible. Thank you!

It's unfortunate to see someone have an overall negative experience, and we wish you all the best in your next role. Here is our perspective; 1. Training and coaching- we have a sales training course and coaching style that we have been enhancing for the last 7 years, and it helped over 60 TapMango professionals, including members from your hiring class, hit and exceed targets every day. While we are always asking for feedback to improve training, we also ask that everyone takes personal responsibility to make the most out of training and take personal responsibility to show results from these resources, which our team is excellent at doing. 2. Sell without selling- it's true, we don't want our team to be salesy or pushy, ever. Our customers deserve a stress free experience when learning about TapMango and we have always achieved our sales goals without getting "salesy" as we call it. Once honing that style, our team really loves that style and never want to go back. 3. Confusing product- we are sorry to hear you found the product confusing. It is robust with many moving parts, but it's extremely easy to use and work with- we are very proud of what our software has to offer. 4. Favoritism- The TapMango team is filled with extremely tight friendships, and that is why we are careful that we don't let those friendships dictate any promotion or opportunity. The vast majority of our hires are not from inside connections, and we always measure promotions against objective numbers, kpi's, and get everyone's buy in to ensure objective treatment for everybody. We have every reason to want everyone to succeed, and if we displayed favoritism, it would be a terrible business decision, and a bad moral decision. 5. Our managers and team leads deserve more credit.. They have successfully trained and grew over 60 employees who are doing excellent work every day, and many who have been with TapMango since the very beginning.