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Telmate Reviews

2.6

42% would recommend to a friend

(67 total reviews)

Richard Torgersrud

48% approve of CEO

38% positive business outlook

Telmate has an employee rating of 2.6 out of 5 stars, based on 67 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Telmate employee rating is 32% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

67 reviews
2.0
28 Jun 2016

Peter Principle Problems

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Telmate was doing really innovative things in the jail video visitation industry while I was there--looking to use their custom-made, in-house designed video conferencing units to deliver entertainment, education, and other things to help inmates with their growth.

Cons

While I was there, the management structure was toxic, and suffered from multiple cases of nepotism.

avatar
Telmate Response
9y
Thank you for taking the time to write a review; It sounds like you did not have a positive experience with Telmate. On the positive side, I am very excited about some of the innovative things that we are working on for the future. I recently outlined our 18 month roadmap to the company and many of us are looking forward to the technical challenges. I also agree that there needs to be improvement across the board - from the management team and down. We are working every day to improve all aspects of the company. I am also a strong believer on hiring people based on skills and experience. (We will not succeed otherwise. Plus I want to work with the best peers and employees that I can.) We recently introduced a new career ladder with strong expectations of each role with regards to expectations and advancement. Also our new hiring rubric is allowing us to base hiring decisions on quantitive vs. qualitative measures.
1.0
1 Sept 2016

Run don't walk, or the bad karma will stick to you

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Plenty of snacks and food

Cons

-no leadership -no accountability if you are an employee/ friend of the owners -no review consistency -the higher up, the less accountability -most sleazy business model in the SF bay area -Telmate has tried to fill glass door with ENTIRELY fake company reviews, this was a directive of someone new. What could be more sleazy--oh, the very business model the company is predicated upon. Charging the poorest Americans the highest allowable phone rates to speak to their relatives/loved ones who are incarcerated. Talk about bad karma...is this really what a moral employee wants to work on? Answer NO! Only immoral or oblivious employees stay here, and most of them know the owners.

1.0
6 Jul 2016

Read all these reviews

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Breakfast 2x/week Lunch on Fridays Great views

Cons

Just take a look at the reviews -- most of them are negative -- this should be a huge red flag. Coming here feels like I'm stepping into another world, a world that isn't modern. - New leadership says there are changes being made, but there really aren't...I think this is because there is a great divide between departments. Department leaders go through training, but they don't apply what they've learned and everything stays the same - Women aren't supported in leadership positions - Male leaders comment on women's appearances - Leadership will tell you how great you are and talk trash about everyone else, very unprofessional - Leadership is beyond corrupt - they have ZERO accountability and don't have any understanding of how to run their department -- probably because they got their job on account of knowing someone else in a leadership role - junior members who have been at the company a while have so much power they are pushing out middle managers or those with more experience who are new - Company is not very transparent -- there are a lot of secrets -- ANOTHER RED FLAG

avatar
Telmate Response
9y
I appreciate you taking the time to voice your concerns about Telmate. I agree with your comment that a lot of what we are doing is not modern. It is one of the more frustrating things for me about working here. I would welcome the opportunity to hear more detail about your concerns and work with you and/or your manager on improving not only your experience but the experience of everyone here as well. This company has grown very quickly and not all managers have prior management experience. At least in my departments I am working on hiring people with appropriate experience and training and mentoring those who do not. I want to state that I am fully and completely supportive of women in leadership roles. Many studies have shown that companies with women in leadership positions actually perform much better than there all male equivalents. I also have three daughters and I would like to set a positive example where I work. I believe that we are greatly improving our transparency. I would greatly appreciate any direct feedback along with suggestions on how else we can improve the transparency to you. Not all problems can be solved by our leadership, we also need the input and support of every employee in the company.
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Glassdoor has 67 Telmate reviews submitted anonymously by Telmate employees. Read employee reviews and ratings on Glassdoor to decide if Telmate is right for you.