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      Terminix

      Engaged employer

      Terminix Sr. Customer Service Representative Remote reviews

      1.5

      Be the first to recommend this company

      (2 total reviews)
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      Alain Moffroid

      Not enough data to show CEO approval

      Ratings by demographic groups

      Reviews by job title

      2 reviews
      1.0
      25 Jul 2023

      Worst Company I ever worked for in more then 40 years!!!

      Sr. customer service representative remote
      Recommend
      CEO approval
      Business outlook

      Pros

      Got paid weekly! Had some awesome co-workers from Training class! Only 4 out of class of 14 remaining!

      Cons

      The company manipulates Employees as well as the Customers!!! They lie and then attempt to cover it up with more lies while management and HR will hide the facts of discriminatory behavior by All to protect those violating Labor Laws !!! 9 out of 10 Customers that call in are complaints and attempting to cancel the service!!! Terminix threatens you as an Employee to sell additional services to customers even when they are calling to cancel current services!!!Job description only mentions Customer service NOT sales quotas, they call "metrics" !!! I was fired for not meeting sales quotas after being put on a 30 day coaching program then fired after 5 days!!! Also, after I had complained and filed HR discriminatory complaint with HR 30 days earlier!!!

      avatar
      Terminix Response
      2y
      Thank you for sharing your feedback; promoting our values-based culture and working with colleagues to consistently enhance their experience is important to us. We're disappointed to hear that your experience did not reflect our standards and hope you'll consider reaching out to myhr@terminix.com to discuss your feedback in more detail.
      Related searches: Terminix Sr. Customer Service Representative Remote jobs | Terminix Sr. Customer Service Representative Remote salaries | Terminix benefits | Terminix interviews
      Terminix reviewsTerminix Sr. Customer Service Representative Remote reviews

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