The Knowledge Academy Reviews | Glassdoor.co.uk

The Knowledge Academy Reviews

Updated 4 Jun 2019

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Found 77 reviews

2.2
StarStarStarStarStar
Rating TrendsRating Trends
24%
Recommend to a Friend
32%
Approve of CEO
Barinder Hothi
58 Ratings
Pros
  • "TKA gives young people a chance to get into office based jobs without loads of experience(in 8 reviews)

  • "The cafe across the road is nice(in 4 reviews)

Cons
  • "Long hours of 8-6, with no wor done between 5-6 (people litterally sit chatting or on their mobile phones - it's pointess)(in 12 reviews)

  • "The hours are quite long at 8-6 weekdays but after a while you get used to it and it doesn't seem as long(in 8 reviews)

More Pros and Cons
  1. "My Job - Amazing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Manager in Bracknell, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Knowledge Academy full-time for more than a year

    Pros

    Commission structure & My Team Leader

    Cons

    No sweets left in the vending machine :'(

    Advice to Management

    Put sweets in the vending machine

    The Knowledge Academy2018-12-05
  2. Helpful (1)

    "Mix bag but I enjoyed it."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Team Leader in Bracknell, England
    Negative Outlook
    Approves of CEO

    I worked at The Knowledge Academy full-time for more than a year

    Pros

    Didn't really know what to expect when I first joined as it was my first job in the sales industry. I didn't really get a lot of "proper" training when you consider what they sell is very ironic. I was lucky enough to sit next to David and Selina (who was my sector team leader) I learned everything I needed from the two. David was really supportive throughout as well as my other teammates Matt and Manny were brilliant....

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    Cons

    There are cons - Finish at 530 nobody works in the final 30 - Communication from top management to the sales floor is too filtered - Being on the phone for phone's sake never benefited anyone

    Advice to Management

    Update your KPI's Give up on the suited dress code half the teams don't commit Having a yearly kick-off would help bring everyone on board at the same time.

    The Knowledge Academy2019-05-18
  3. Helpful (1)

    "Poor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Bracknell, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at The Knowledge Academy full-time for more than a year

    Pros

    Good office with decent facilities

    Cons

    Poor management (very snakey), lack of progression and training, having to do tasks unrelated to your role, poor pay and parking situation is rubbish too. Sales people are rude thinking they’re gods gift. CEO is a wasteman who only cares about £££ and not about his employees

    Advice to Management

    suck your mum

    The Knowledge Academy2019-05-27
  4. "Don't waste your time."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales in Bracknell, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at The Knowledge Academy

    Pros

    Nice office. Cafe food was good(not actually TKA).

    Cons

    Mangement team, CEO are some of the worst people I have ever worked with. The sales team is a bunch of kids drinking red bull thinking they're the Wolf of Wall Street while shouting at customers as soon as the phone is down. It's a very unprofessional environment, save yourself some time and don't bother.

    Advice to Management

    You're in too deep.

    The Knowledge Academy2019-06-04
  5. Helpful (1)

    "Underpaid and over worker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at The Knowledge Academy full-time

    Pros

    Good first job to get some experience

    Cons

    Long hours, low pay,

    The Knowledge Academy2019-05-08
  6. "Powered by the souls of graduates"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Content Writer in Crowthorne, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at The Knowledge Academy full-time for more than a year

    Pros

    • Not all staff are hopeless; there are certainly some gems in the company but their value tends to be overlooked • Friendly staff in the building, including lovely cook downstairs (but not employed by TKA, so is this really a pro?) • Have learnt a reasonable amount of information on the job, and am now reasonably well-versed in a range of topics • If you can survive TKA, you can survive anything

    Cons

    • Neglectful and incompetent managers who claim not to 'micro manage', but use this to disguise their complete and utter indifference to you (in other words, managers have no idea what work you produce or your value to the company) • Poor pay on top of 50-hour work weeks, non-existent job security, and no formal training • 20 days holiday that was reduced to 15 days, as the company saw fit to book 5 days off for...

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    Advice to Management

    Do your job.

    The Knowledge Academy2019-05-28
  7. Helpful (3)

    "Awful management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at The Knowledge Academy full-time

    Pros

    Food in the cafe is amazing with very friendly chef (but this can’t be attributed to TKA as chef not employed by them)

    Cons

    Astonishingly poor behaviour from management. Managers do not communicate with their teams. They do not possess people skills and give their staff no respect. Overload staff with work which is not relevant to their job description. The company has very high staff turnover, so when staff leave you are dumped with their workload too (irrespective of if they worked in your department or not). Managers do not listen when...

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    Advice to Management

    Listen to staff. Respect staff. Give pay reviews. You can’t expect people to stay if you’re paying them minimum wage long-term.

    The Knowledge Academy2019-05-09
  8. Helpful (2)

    "Stay away !"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Quality Control/Recruitment in Bracknell, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at The Knowledge Academy full-time for more than 3 years

    Pros

    Anthony from the cafe and the 2 receptionist are lovely x

    Cons

    8-6 long hours Spoke to like rubbish Badly run business Where do I even begin ... well company is a complete joke ! I was doing complaints than moved onto recruitment to find out I was interviewing for my own job . They don’t pay you for the commission you earn and tell you that it’s going to be £50 when actually they split it 25 one month and then the other 25 in six months but they don’t even pay it ! compulsive...

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    Advice to Management

    Stop playing on your phone and walking away from people when they are speaking to you , your not the queen and should have respect for others . One more thing is stop leaving people waiting for their interview for over 45min to an hour ! OH and have the balls to be their when HR sack people and have a good reason next time ...

    The Knowledge Academy2019-05-05
  9. Helpful (2)

    "E-Learning"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Bracknell, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at The Knowledge Academy full-time for more than a year

    Pros

    Some nice people there.

    Cons

    No investment in employmees. Absolute monstrous ignorance in management. You get more pay stacking shelves for 8 hours a day. Terrible working hours (10 hour days) You are completely expendable and you're told that.

    Advice to Management

    Leave.

    The Knowledge Academy2019-02-18
  10. Helpful (2)

    "Would give it a lower score if I could"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    No Opinion of CEO

    I worked at The Knowledge Academy full-time

    Pros

    - Nice young office environment - Everyone's nice and friendly

    Cons

    - Terrible long work hours that they know are terrible, they use a couple of 15 minute mandatory breaks and a lunch hour to try and justify that they aren't working their employees 40 hours every week. - Terrible training, they do maybe a couple of sessions of basic training before the management seems to forget you exist and they throw you in the deep end. - Terrible higher ups that never actually communicate with...

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    Advice to Management

    Get over yourself and act in a professional manner when you're in the work place, and instead of always complaining actually give some words of encouragement every now and then to try and motivate your staff.

    The Knowledge Academy2019-02-25
Found 77 reviews