The Knowledge Academy Reviews | Glassdoor.co.uk

The Knowledge Academy Reviews

Updated 5 December 2018
67 reviews

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2.4
StarStarStarStarStar
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Recommend to a friend
Approve of CEO
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Barinder Hothi
49 Ratings

Employee Reviews

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Pros
  • "There are many opportunities across all departments all of which are very helpful and supportive" (in 4 reviews)

  • "As it is a fast growing company, lots of opportunity to grow with the company" (in 3 reviews)

Cons
  • "Long hours of 8-6, with no wor done between 5-6 (people litterally sit chatting or on their mobile phones - it's pointess)" (in 10 reviews)

  • "The hours are quite long at 8-6 weekdays but after a while you get used to it and it doesn't seem as long" (in 7 reviews)

More Pros and Cons

  1. "My Job - Amazing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Bracknell, England
    Current Employee - Account Manager in Bracknell, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Knowledge Academy full-time (More than a year)

    Pros

    Commission structure & My Team Leader

    Cons

    No sweets left in the vending machine :'(

    Advice to Management

    Put sweets in the vending machine


  2. "Apprenticeship Team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Knowledge Academy full-time (Less than a year)

    Pros

    I joined the apprenticeship division in January and I fully understood where the division was in its journey. I understood that part of my role was implementation and growing the team.

    After coming from an organisation with 10 years service, culture was hugely important to me. I felt welcomed from day one and supported within my role. My role was respected and I was given autonomy from day one to put processes in place to help shape the recruitment experience.

    There is a huge emphasis on collaboration and I work very closely with my apprenticeship team colleagues as well as on the commercial side of the business.

    I enjoy playing a part in helping to shape the future of the apprenticeship provision which in turn has an impact on the learners and employers we work with. I am excited about the future evolution of my my role and the organisation.

    I also have the pleasure of working with some of the most passionate and inspiring people i've worked with in my career.

    Cons

    I work closely with the head of apprenticeships and there are currently no cons within my current role.

  3. Helpful (2)

    "Could do a lot better...."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Several Things
    Former Employee - Several Things
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at The Knowledge Academy (More than a year)

    Pros

    I made some really good friends. The cafe across the road is nice.

    Cons

    The CEO is horrible. He's the only one who walks around without smart clothes and just shouts at everyone. Seems to think he's made of gold or something.

    They randomly change your role and you have no choice but to move.

    Very young people as team leaders that have no idea what they are doing as long as they are getting numbers up on the board.

    The hours of 8-6 Is too long. Most people leave because of this. You can find a job that pays better for less hours.

    Advice to Management

    Train employees probably and actually be nice to them.....it makes a difference.
    Let people leave at a normal time on Christmas eve (midday), half 4 was ridiculous and no one had anything to do!


  4. "Poor Job Security and Atmosphere"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Content Writer in Bracknell, England
    Former Employee - Content Writer in Bracknell, England
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at The Knowledge Academy (Less than a year)

    Pros

    If you really want to put your heart and soul into the job, there is a pathway for progression. People are great and anyone under the senior leadership is very approachable

    Cons

    Little job security and you feel very disposable
    The CEO has a huge ego that needs soothing
    Vision for the company seems vague
    Shortcuts taken and unprofessional business standards

    Advice to Management

    Have a clear vision for the company, sort out the business environment


  5. "Credit controller"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Credit Controller in Bracknell, England
    Former Employee - Credit Controller in Bracknell, England
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at The Knowledge Academy full-time

    Pros

    The food in the canteen is good and they also have a gym.

    Cons

    Trainings rubbish, they throw you in at the deep end, no support from manager, pays rubbish and they make you be rude to people on the phone who owe money.

    Advice to Management

    Train new staff yourself instead of getting your average joe to do it.


  6. Helpful (1)

    "Only thinking of the money"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - International Account Manager in Bracknell, England
    Former Employee - International Account Manager in Bracknell, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at The Knowledge Academy full-time (More than a year)

    Pros

    Experience
    learning a new skill
    talking to new people
    free water
    the security and secretary of the building are really nice

    Cons

    No team spirit
    Steal your deals
    No helpful training
    no care for the product in which they are selling

    Advice to Management

    in the words of the floor manager, do better


  7. "First 6 months, was the best time of my life. Last 7 months, probably the worst"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Regional Account Manager in Bracknell, England
    Former Employee - Regional Account Manager in Bracknell, England
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at The Knowledge Academy full-time (More than a year)

    Pros

    Generally great people to work with, a nice young environment, commission at first was good if you put work in, then they changed the structure and the issues started.

    Stefan and Talveer helped a lot but that was as far as the help went.

    Cons

    The Senior Leadership team could do with thinking about the staff from time to time rather than just themselves.

    regularly hit target and did very well, only to have CEO laugh me out after handing in my notice. not the best way to make some one feel wanted and change their mind on leaving

    Advice to Management

    Spend more time with your employees before you make them feel unwanted and force them out the door.

  8. Helpful (2)

    "Buyer Beware!"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Bracknell, England
    Former Employee - Anonymous Employee in Bracknell, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at The Knowledge Academy full-time (Less than a year)

    Pros

    Have never laughed so much at work - at the insanity that is TKA.

    Cons

    Life is too short to list them all

    Advice to Management

    Realise when you are completely out of your depth.
    Take a step back from the company and bring in an experienced senior management team who know how to run a successful business
    Or
    Sell up


  9. Helpful (4)

    "Wouldn't Recommend"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in Bracknell, England
    Former Employee - Account Manager in Bracknell, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at The Knowledge Academy full-time (Less than a year)

    Pros

    Wrap Wednesday in the canteen
    No one works after 5pm and you can swiftly leave at 6pm
    The receptionists are lovely
    General staff are supportive of each other as you are all stuck in the same place

    Cons

    Unrealistic Targets
    Management yell
    Incentives are rarely followed through
    Kitchen is a mess
    Emails have been sent saying sales can not leave for the day or go on unpaid breaks due to sales number not being good enough
    No progression path
    Use of scare tactics
    Feel as if you are under a microscope
    The company is very money driven - Think of the profit maan
    It's either freezing or boiling hot in the office
    Untrustworthy management
    Long and ridiculous working hours with no flexibility
    Car parking was a mess and many people were made to park offsite
    Once you hand in your notice you mean nothing to them and you are likely to be sent home or ignored
    Staff turnover is huge
    Very youthful workforce who are very immature
    No training provided
    Management leave fake reviews and even ask members of staff to post positive ones
    Pay was rubbish for the hours you work


  10. Helpful (1)

    "Run!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in Bracknell, England
    Former Employee - Account Manager in Bracknell, England
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at The Knowledge Academy full-time (Less than a year)

    Pros

    Brilliant colleagues

    My manager was great (shame everyone above him was terrible)

    MD Barinder seemed nice, though we didn't get to speak to her much.

    Cons

    No progression

    Terrible wage

    Unachievable targets

    CEO didn't know how to behave. Once said we were raping the company when we sold our flagship product.

    You will do well only if you're related to the CEO Dilshad and his wife.

    Advice to Management

    I don't even know where to begin, you've got a lot of work to do.