Does The Midtown Group pay their employees well?

According to anonymously submitted Glassdoor reviews, The Midtown Group employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at The Midtown Group. This rating has been stable over the past 12 months.

How satisfied are employees working at The Midtown Group?

79% of The Midtown Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Midtown Group 4.3 out of 5 for work life balance, 4.1 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at The Midtown Group?

Administrative Assistant (14) , Recruiter (10) , Call Center Agent (8) , Contractor (7) , Customer Service Representative (7) , Data Entry (6) , Customer Service Representative (CSR) (5) , Data Entry Operator (5) , Business Development Manager (4) , Account Manager (3) , Call Center Representative (3) , Data Entry Clerk (3) , Supervisor (3) , Director (2) , FEMA Customer Service Representative (2)

What are the pros of working at The Midtown Group according to real employee reviews?

"Good pay and foot in the door opportunities" ((in 20 reviews)); "Being able to work from Home" ((in 7 reviews)); "Good benefits" ((in 5 reviews)); "Everyone seems genuinely kind and interested in supporting each other reach targets." ((in 4 reviews)); "Amazing people to work with" ((in 4 reviews))

What are the cons of working at The Midtown Group according to real employee reviews?

"poor management and communication at times" ((in 9 reviews)); "There was absolutely no communication with the point of contact with Midtown." ((in 6 reviews)); "There are more managers at Midtown than there are actual recruiters!" ((in 4 reviews)); "Upper management can be unprofessional, rude, disrespectful, and hostile." ((in 4 reviews))

What are employees saying about The Midtown Group redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The Midtown Group redundancy and their outlook for job security at The Midtown Group in 2026.

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The Midtown Group

The Midtown Group Reviews

3.7

79% would recommend to a friend

(133 total reviews)

Helen Stefan Moreau

89% approve of CEO

72% positive business outlook

Ratings by category

4.3

Work/Life balance

4.2

Senior management

4.1

Culture and values

4.0

Diversity and inclusion

3.7

Compensation and benefits

3.7

Career opportunities

The Midtown Group has an employee rating of 3.7 out of 5 stars, based on 133 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Midtown Group employee rating is in line with the average (within 1 standard deviation) for employers within the Human resources and staffing industry (3.8 stars).

Ratings by demographic groups

Ethnic group

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

133 reviews

4.0

29 Jun 2026

Responsive support and smooth onboarding, but no holiday pay

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Kristina has been my point of contact since I started with Midtown. She's very responsive and helpful! On-boarding with Midtown was a smooth process. Great experience so far!

Cons

My only critiques is we should have had holiday pay for Juneteenth.

5.0

19 Jun 2026

Good workplace with professional and understanding culture

Call center agent

Recommend

CEO approval

Business outlook

Pros

Prompt, professional, understanding, good place to work

Cons

There are no cons only pros

5.0

15 Jun 2026

Supportive leadership in a fast-paced environment

Supervisor

Recommend

CEO approval

Business outlook

Pros

Supportive leadership, good communication, collaborative team environment, opportunities for growth.

Cons

As with any fast-paced project environment, priorities can change quickly, but management does a good job keeping teams informed.

Viewing 1 - 3 of 133 Reviews

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Jobs at The Midtown Group

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Remote Outbound Call Center Representative

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The Midtown Group

The Midtown Group Reviews

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Ratings by demographic groups

Reviews by job title

Responsive support and smooth onboarding, but no holiday pay

Good workplace with professional and understanding culture

Supportive leadership in a fast-paced environment

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