Toolstation Reviews
Updated May 18, 2022
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Found 324 of over 531 reviews
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Approve of CEO
James Mackenzie
140 Ratings
Pros
"Development, Toolstation acadamy decent pay" (in 27 reviews)
"Good team , have fun while working" (in 20 reviews)
Cons
"long hours 7-7 sometimes and stressful ques" (in 23 reviews)
"Minimum wage goes up but anyone above that have had limited pay raise for 2 years so the gap between wage is now very small" (in 20 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
- Current Employee, more than 1 year★★★★★
Pros
great environment, great products to sell, and just a good business
Cons
the odd customer who isnt the best to serve
Continue reading - Former Employee, less than 1 year★★★★★
Pros
Can't think of many, was working there just to earn some cash.
Cons
- Tiring duty if store is in a busy area and the job does involve some physical activity such as picking up ladders, steel/plastic pipes and hardware machines from warehouse and bringing it to the front-end of the store for customers. - Not allowed to sit on chair and have to stand on the counter all day long.
Continue reading - Current Employee, less than 1 year★★★★★
Pros
very friendly and helpful co-workers. Great work atmosphere.
Cons
no cons has of yet
- Current Employee, less than 1 year★★★★★
Pros
Friendly, down to earth, treat you like human beings
Cons
Some contradictions among senior staff
- Current Employee, more than 3 years★★★★★
Pros
Great set up from all the team On boarding for the new team has gone well should be a great start monday
Cons
Not enough support for stock in week long hours
Continue reading - Current Employee, more than 5 years★★★★★
Pros
The best part of working in Toolstation is the team that you build relationships with on a day to day basis. The opening/store start up managers Tania & Jim are a real credit to this company! They are amazing at what they do! It has been an absolute pleasure to meet and work alongside both of them for the past few days.
Cons
With Tania & Jim there are no cons
- Current Employee, more than 1 year★★★★★
Pros
Good friendly team. 20% staff discount. Flexible for needs
Cons
Hours aren’t good. 6:45-2:45 whole day practically gone. Hours different each week so no routine. Too much pressure from RM for charity , pushing sales and driving trade credit, Google reviews etc.
- Current Employee, less than 1 year★★★★★
Pros
New shop, new employee great one of tge best weeks I’ve had enjoying being there
Cons
No cons so far so good
Continue reading - Current Employee, less than 1 year★★★★★
Pros
- Experienced staff are very knowledgeable - Good teamwork
Cons
- No cons for working at Toolstation so far
- Current Employee, less than 1 year★★★★★
Pros
Excellent introduction to the shop working process.
Cons
Operating hours can prevent social life activity.
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Toolstation Reviews FAQs
Toolstation has an overall rating of 3.8 out of 5, based on over 531 reviews left anonymously by employees. 70% of employees would recommend working at Toolstation to a friend and 60% have a positive outlook for the business. This rating has improved by 12% over the last 12 months.
70% of Toolstation employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Toolstation 3.3 out of 5 for work life balance, 3.6 for culture and values and 3.7 for career opportunities.
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