Toolstation Reviews

Pros

Great team, varied work day, staff discount, progression

Cons

As like all retail Weekends and evenings can be a pain.

Advice to Management

Having been with Toolstation for 5 months now I am so impressed in the vision and drive the company has, they are really working hard on listening to what the staff have to say, the development programs for sales assistant up are fantastic and the opportunity to progress in the company is limitless. I left Screwfix to come to Toolstation and so far It has been the best decision I made.

Pros

good pay, consistent hours and specific job responsibilities

Cons

Constant solo trading, lack of support, high management turnover

Pros

Job security and great , friendly and engagement leadership

Cons

Not very much senior development

Pros

Very supportive team. Fast paced work place.

Cons

Too many chiefs at times.

Pros

A business in rapid growth meaning you can have impact and influence on the future and share in the successful journey

Cons

It's a fast paced business - this wouldn't necessarily suit everyone but if you enjoy challenge and change then it's fantastic

Pros

Progression is quite often available (may also be a bad thing) and the company will help you get there. Good staff discount as it includes Wickes , Travis Perkins and others Quite an easy job all round but a little tedious Slow improvements are being made towards employees and the company is starting to listen to what people want. Most people within the business are genuinely helpful and pleasant to work with and it is not a problem to call other stores, departments or even a regional manager.

Cons

As progression is often available, this comes down to staff turnover - Its very very high! As said improvements are being made, but there is a long way to go. The company runs on the minimal amount of staff required, if somebody is on holiday and/or sick then someone has to draw the short straw and work unreasonable hours. By this I mean working without a break, working on your day off, getting multiple phone calls or messages on your day off, getting multiple calls or messages whilst on HOLIDAY?! Now that the stores are open until 8pm, this means that many of us will now have to work 13.5 hour shifts and again, quite often, without a break. This is not acceptable! We are not rewarded for this type of work. I personally enjoy a tough and challenging day but I want to be REWARDED for it. I am bored of being expected to "help" out but this is not returned. Why are we expected to cover other stores out of the goodness of our hearts when we lose 2 hours of OUR time travelling. When are you going to "help" us out? Rotas are given 4 weeks in advance but they are likely to change any moment and without notice. I have much more to add but I think this will cover a lot of how I and others feel

Advice to Management

Please do the right thing. Listen to your teams and give more control

Pros

good salary for the beggining

Cons

nothing to think about yet

Pros

Toolstation really knows how to look after there employees. Very good benefits and salary isn’t that bad.

Cons

Can’t think of much. Only thing I disagree with is it only closes one day a year. Christmas Day.