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Topshop Reviews

Updated 12 January 2018
584 reviews

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3.1
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Recommend to a friend
Approve of CEO
Topshop Managing Director Mary Homer
Mary Homer
156 Ratings

584 Employee Reviews

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Pros
Cons
  • No room for growth ESP if you're a person of color (in 11 reviews)

  • long hours and shifts changed at short notice (in 20 reviews)

More Pros and Cons

  1. "sales advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    I worked at Topshop full-time

    Pros

    Discount, progression through the company

    Cons

    Ridiculous hours, staff turnover frequently.


  2. "topshop"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    worked well with other people

    Cons

    working hours were not flexible


  3. "it is alright manager rude"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    discount
    good hours
    nice clothes

    Cons

    rude manager
    atmosphere can be a bit awkward


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Awful"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Topshop full-time

    Pros

    Decent amount of holidays (if you book 3 months in advance or take them when they allocate)

    Cons

    Pay is terrible as a VM, workplace health and safety is almost non existent, you are expected to do an exceptional amount of work while being paid the same as the floor staff, theres barely any internal advancement.

    Advice to Management

    To simply provide a fair and healthy workplace.


  6. Helpful (2)

    "Nope"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Advisor
    Current Employee - Sales Advisor
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Topshop full-time (Less than a year)

    Pros

    good uniform allowance
    some great co-workers

    Cons

    repetitive
    horrible customers
    favourism
    pressure to meet unrealistic targets
    huge turnover of staff that seem to be disposable

    Advice to Management

    I was a christmas temp, found out I wasn't going to continue working after my contract ends LESS THAN A WEEK before the end date (for those that don't know majority of christmas temps get hired after)

    Management does not care about the wellbeing of the staff AT ALL and prefers not to see or hear anything

    The black friday panic caused a lot of people to feel traumatised, I was offered a wellbeing meeting the day after, that never took place at the end

    I was also given a wrong tax code by default (I guess negligence) that caused me to get underpaid all the way through my temporary contract

    Again, management unhelpful and seems not to have a clue about things they are supposed to know


  7. "Sales Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Assistant in London, England
    Former Employee - Sales Assistant in London, England
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Topshop (More than a year)

    Pros

    Loads of friendly people and opportunities to network

    Cons

    Management is quite anal and bureaucracy is tight.

    Advice to Management

    Listen to staff more.


  8. "Energetic"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Leader in London, England
    Current Employee - Team Leader in London, England
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Topshop (Less than a year)

    Pros

    Always something to do, kept busy.

    Cons

    Pay doesn't reflect level of responsibility.


  9. "Working there"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at Topshop full-time

    Pros

    You meet some cool people

    Cons

    Managers treat you like kids
    You do way more work than what you're getting paid for


  10. "Sales Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Advisor in Stratford, London, England
    Former Employee - Sales Advisor in Stratford, London, England
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Topshop part-time (More than a year)

    Pros

    Good pay! 60% off 3 uniform items.

    Cons

    Managers were very rude, they hired many people based on their appearance.

    Advice to Management

    Hire people based on their skills not appearance. Be kinder to your employees! Use appropriate language in the workplace.


  11. "Good as a part time job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Assistant in Bristol, England
    Former Employee - Sales Assistant in Bristol, England
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Topshop part-time (More than a year)

    Pros

    Discount on clothes, some nice people.

    Cons

    Didn’t take progression seriously in a concession store.


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