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Topshop Reviews
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    Topshop Reviews

    Updated 18 October 2017
    547 reviews

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    Full-timePart-time
    3.1
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    Topshop Managing Director Mary Homer
    Mary Homer
    148 Ratings

    547 Employee Reviews

    Sort: PopularRatingDate
    Pros

    • Staff discount across Arcadia brands (in 41 reviews)

    • Good discount and nice environent (in 40 reviews)

    Cons

    • long hours and shifts changed at short notice (in 20 reviews)

    • Still having to pay for uniform, although at a very discounted price, it still adds up when you are only part time (in 20 reviews)

    More Pros and Cons

    1. "Sale advisor"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Sales Advisor in London, England
      Current Employee - Sales Advisor in London, England
      Recommends
      Neutral Outlook
      Approves of CEO

      I have been working at Topshop full-time (Less than a year)

      Pros

      Team it feel like a family, evolution within the company if your are willing to shine, the discount and uniform and the Christmas party!!!

      Cons

      The shift schedule for a full time it can become really heavy

    2. "Team Leader Suprvisor"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Team Leader Supervisor in Watford, East of England, England
      Current Employee - Team Leader Supervisor in Watford, East of England, England
      Recommends
      Neutral Outlook
      No opinion of CEO

      I have been working at Topshop full-time (More than 5 years)

      Pros

      Interacting with the public
      Running my own team
      Working as part of a team fr many years meeting new people
      Dealing with different situations and scenarios every day

      Cons

      Working weekends and rota shifts
      The annual and monthly wage
      Certain expectations from the company

    3. "Sales Assistant Role @ Topshop"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee

      I have been working at Topshop full-time

      Pros

      They value the development of their employees and if you want to work your way up to becoming a team leader/manager they will help you to do this

      Good uniform allowance and 25% discount

      Cons

      Pay is quite low. Working at the Oxford Circus branch I'm only paid 7.85 p/h which isn't great.

      4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review

    4. "Sales advisor"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Sales Advisor in London, England
      Current Employee - Sales Advisor in London, England
      Doesn't Recommend
      Positive Outlook
      Approves of CEO

      I have been working at Topshop part-time (More than a year)

      Pros

      Easy progression, relaxed at times.

      Cons

      Low pay, standing all day. Issues in past with underpayments.

      Advice to Management

      Be more organised and value your staff

    5. "Sales Advisor"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Recommends
      Neutral Outlook
      Approves of CEO

      I worked at Topshop part-time

      Pros

      If working in the fashion industry is a goal in your life, full/part time work in a clothing fashion stores like Topshop help boost your knowledge of the retail industry as well as helping reaching your goal if committed.

      Cons

      One downside to working in retail is that you may feel quite lonely. Also, you come across some customers that can be really arrogant and mean **not a nice feeling when you try to keep a smile and stay happy**

    6. "good place to work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Positive Outlook
      No opinion of CEO

      I have been working at Topshop full-time

      Pros

      Amazing people
      great discount
      good uniform policy 60% off items
      good progression

      Cons

      unsociable hours
      nothing much else really.

    7. "student"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Neutral Outlook
      No opinion of CEO

      Pros

      great help while studying at uni for part time job

      Cons

      feels like your trapped with not much progession

      Advice to Management

      n/a

    8. "Sales Advisor"

      StarStarStarStarStar
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Positive Outlook

      Pros

      Friendly colleagues
      Always busy
      Clear path for progression

      Cons

      Work hours are inflexible
      Being on your feet for several hours

    9. "Could be better"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Sales Advisor in London, England
      Former Employee - Sales Advisor in London, England
      Recommends
      Positive Outlook
      No opinion of CEO

      I worked at Topshop full-time (Less than a year)

      Pros

      Staff are generally nice to each other. There’s some good benefits such as staff discount and managers that are easy to get on with.

      Cons

      Being a flagship store, you’d expect the managers to be a tad more competent in performing their roles. Most of the time, the store felt like a sunken ship and this physically impacted the way we all performed our jobs. It was also very disorganised and felt like everyday was a wing. There was more actions for screwups then there was positive reinforcements.

    10. "Terrible Experience"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Sales Assistant in Belfast, Northern Ireland
      Former Employee - Sales Assistant in Belfast, Northern Ireland
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at Topshop (More than a year)

      Pros

      25 % Discount, Friendly Floor staff

      Cons

      Terrible Management, No job progression opportunities, Issues never resolved

    Showing 547 of 555 reviews
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