Topshop Reviews | Glassdoor.co.uk

Topshop Reviews

Updated 16 July 2018
669 reviews

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3.0
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Recommend to a friend
Approve of CEO
Topshop Managing Director Mary Homer
Mary Homer
186 Ratings

669 Employee Reviews

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Pros
  • "amazing people and skills learned- good discount" (in 54 reviews)

  • "Good staff discount with 60% off certain items every few months" (in 49 reviews)

Cons
  • "No room for growth ESP if you're a person of color" (in 13 reviews)

  • "Long hours lots of shift changes" (in 25 reviews)

More Pros and Cons

  1. "Great for progression"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shoe Specialist in Glasgow, Scotland
    Current Employee - Shoe Specialist in Glasgow, Scotland
    Recommends
    Positive Outlook

    I have been working at Topshop full-time (More than 3 years)

    Pros

    25% discount card and uniform allowance is 60% off.

    Great opportunity to progress and move up within the company

    Management support staff (when you go to them directly)

    great team vibes

    Cons

    Little to no time off over christmas even for full time staff.


  2. "sales assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Topshop part-time

    Pros

    nice staff members- chose a gd store

    Cons

    Sometimes it gets really busy and clothes go everywhere

  3. "Topshop sales assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Assistant in Leeds, England
    Current Employee - Sales Assistant in Leeds, England
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Topshop part-time (Less than a year)

    Pros

    Good uniform and discount benefits

    Cons

    many girls can gossip and exclude you

    Advice to Management

    encourage better teamwork with everyone, not just working well with friends


  4. "Sales Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Assistant in Leicester, England
    Former Employee - Sales Assistant in Leicester, England
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Topshop part-time (More than 3 years)

    Pros

    Great uniform perks
    Good discount - 25%

    Cons

    Managers awful at communicating
    Felt like a number


  5. "Sales Assitant"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Topshop part-time

    Pros

    Amazing team and great discounts

    Cons

    Not enough hours available for part time employees


  6. "Good starter"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in London, England
    Former Employee - Customer Service Representative in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Topshop full-time (Less than a year)

    Pros

    Good in house training and interesting background to when started. Good staff discount. Made some good friends and so the team is important.

    Cons

    Shifts long and can be boring. Managers are mixed, some good some really not able. But they try. Routine work a lot of the time.

    Advice to Management

    Good place to work


  7. Helpful (3)

    "Terrible pay!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Floor Team Member in London, England
    Former Employee - Sales Floor Team Member in London, England
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Topshop part-time (More than a year)

    Pros

    - 25% off clothes
    - Every month, staff members were able to purchase 3 items with a 60% discount.

    Cons

    - Low pay.
    - Bad company culture and environment.

    Advice to Management

    Don't hire people because they look "trendy". Try and actually hire kind, hard working people.

  8. "Love it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Leicester, England
    Current Employee - Manager in Leicester, England

    I have been working at Topshop full-time (More than 8 years)

    Pros

    Great for progression and building friendships

    Cons

    None it's a great place to work

    Advice to Management

    Everyone supports each other which is great


  9. "Great brand"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Topshop full-time

    Pros

    Great brand to work for and good discount and free clothes. Brilliant head office environment

    Cons

    Limited career opportunities outside of London
    Bonuses used to be great but became much more difficult to earn

    Advice to Management

    Listen to customers - they will tell you everything you need to know to continue the brand's success


  10. "Overall great company"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Good pay, treated well, fun colleagues

    Cons

    Don’t always get salary on time


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