Pros
Free lunch Monday and company location away from Minneapolis/St. Paul
Cons
You have to be cautious when a company is asking employees to write radiant reviews for job website to make up for negative real ones. I caution all applicants with this true fact: Management and the CEO have not given some employees the compensated amount of bonus or target that have been fairly large and they have lessened the amount from what was agreed upon. Their excuse- it was never in contract or signed. Please take pictures of bonus compensation from a white board or somehow record what was previously discussed for legal proof as several people have been notified their amount changed. The manager and CEO even admitted to the discrepancy and then belittled us to tell us we did not deserve it. Have management document your compensation plan. Sure that can always change with a company, but it’s better than not having one and them telling you what they agreed upon is no longer going to favor you without acknowledging any changes. When I was brought on, their elevator speech was that I could build a book of business and that is how I would make money. They have taken away the ability to build business and changed compensation for renewals vs. new customers. For those who may have applied to jobs earlier this year, you may have noticed they listed an expected compensation amount with the job postings on their website. The amount was definitely inflated! Currently they no longer post the salary expectations. They have very low pay for their market. The management in sales has no real management experience! They grew up with the company and need to obtain more knowledge on management in general. A sales manager lost their temper in front of team members and becoming aggressive physically. This is an example of poor leadership and a potential law suit. Salary and benefits are low. Their CRM called track has taken off and many companies have bought into it. They do not have adequate staff to onboard these customers. This is also the case in Ecommerce Solutions. There have been multiple complaints from customers on the organization, follow up, implementation and ongoing issues since they signed on. The company is frugal in general, and still will not adequately hire staff to provide customer service for customers.
