Does Tufts Health Plan pay their employees well?

According to anonymously submitted Glassdoor reviews, Tufts Health Plan employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Tufts Health Plan. This rating has been stable over the past 12 months.

How satisfied are employees working at Tufts Health Plan?

73% of Tufts Health Plan employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Tufts Health Plan 3.7 out of 5 for work life balance, 3.8 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Tufts Health Plan?

Member Service Representative (19) , Customer Service Representative (15) , Manager (13) , Analyst (8) , Project Manager (8) , Director (7) , Supervisor (7) , Provider Service Representative (6) , Actuarial Analyst (5) , Call Center Representative (4) , Contract Manager (4) , RN Care Manager (4) , RN Case Manager (4) , Account Manager (3) , Administrative Assistant (3)

What are the pros of working at Tufts Health Plan according to real employee reviews?

"Great benefits and fair." ((in 65 reviews)); "flex time and work from home" ((in 17 reviews)); "Good pay and job at THP" ((in 15 reviews)); "Most employees are nice depending what group you work in" ((in 10 reviews)); "Good cafeteria." ((in 9 reviews))

What are the cons of working at Tufts Health Plan according to real employee reviews?

"Poor Management, once in member services, hard to get out and move to another department Very clicky, micromanaged" ((in 22 reviews)); "Not liking my current manager." ((in 10 reviews)); "Corporate bonuses are low compared to standard 10% or higher" ((in 3 reviews))

What are employees saying about Tufts Health Plan redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Tufts Health Plan redundancy and their outlook for job security at Tufts Health Plan in 2026.

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Tufts Health Plan

Part of Point32Health

Tufts Health Plan Reviews

3.8

73% would recommend to a friend

(427 total reviews)

Thomas Croswell

95% approve of CEO

51% positive business outlook

Ratings by demographic groups

Ethnic group

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Tufts Health Plan has an employee rating of 3.8 out of 5 stars, based on 427 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tufts Health Plan employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

427 reviews

1.0

18 Mar 2026

No good

Sales representative

Recommend

CEO approval

Business outlook

Pros

None to speak of here

Cons

Poor pay poor leaders fake

3.0

26 Dec 2025

Dated Tech

Customer service representative

Recommend

CEO approval

Business outlook

Pros

Always hiring new people to work here

Cons

High turn over bad training bad systems

5.0

17 Dec 2025

Good pay

Customer service representative

Recommend

CEO approval

Business outlook

Pros

Excellent pay and opportunity for growth

Cons

Not enough benifits or pto

Viewing 1 - 3 of 427 Reviews

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