Does US Airways pay their employees well?

According to anonymously submitted Glassdoor reviews, US Airways employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at US Airways. This rating has been stable over the past 12 months.

How satisfied are employees working at US Airways?

65% of US Airways employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated US Airways 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at US Airways?

Flight Attendant (47) , Customer Service Agent (29) , Reservations Agent (15) , Senior Analyst (15) , Customer Service Supervisor (12) , Manager (10) , Fleet Service Agent (9) , Ramp Agent (8) , Analyst (7) , CSA (5) , Customer Service Representative (5) , Financial Analyst (5) , Intern (5) , Senior Financial Analyst (5) , Customer Service Manager (4)

What are the pros of working at US Airways according to real employee reviews?

"Flight benefits are great when you have the time time to use them althought they are on standby basis only." ((in 65 reviews)); "Great benefits and hours." ((in 57 reviews)); "It's great to work with so many great people." ((in 34 reviews)); "Great travel Benefits!!!!" ((in 33 reviews)); "Coworkers are great and a nice work environment" ((in 12 reviews))

What are the cons of working at US Airways according to real employee reviews?

"The pay is low and not equitable" ((in 44 reviews)); "Bad Management; Very little career Adv." ((in 30 reviews)); "Low salary and weak senior level management." ((in 22 reviews)); "poor Managers" ((in 12 reviews)); "There is no training" ((in 8 reviews))

What are employees saying about US Airways redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about US Airways redundancy and their outlook for job security at US Airways in 2026.

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US Airways

Now known as American Airlines

US Airways Reviews

3.3

65% would recommend to a friend

(495 total reviews)

Doug Parker

74% approve of CEO

55% positive business outlook

Ratings by category

3.4

Diversity and inclusion

3.2

Culture and values

3.2

Work/Life balance

3.2

Compensation and benefits

3.1

Career opportunities

2.9

Senior management

US Airways has an employee rating of 3.3 out of 5 stars, based on 495 company reviews on Glassdoor which indicates that most employees have a good working experience there. The US Airways employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation and logistics industry (3.5 stars).

Ratings by demographic groups

Ethnic group

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

495 reviews

2.0

17 Aug 2013

Reservations Agent

Reservations agent

Recommend

CEO approval

Business outlook

Pros

Flight benefits. You don't have to take your work home with you. The job isn't too difficult. The timetable isn't too bad.

Cons

Management treat employees like children. The wages are terrible. Not enough opportunity to advance in the company. The job is boring and repetitive. It is not a job for people with ambition and drive.

4.0

24 Feb 2014

Ok

Reservations agent

Recommend

CEO approval

Business outlook

Pros

Excellent Flight benefits with the company, and very interesting discounted flights on other airlines Meeting with management once a month to review performance Training from management every month Working environment, even though it's a call centre, it's not stressful, and the atmosphere is quite relaxed Shift hours, not open 24 hours a day (which means no night shift)

Cons

Unfortunately, the salary is a bit low.

2.0

17 Oct 2014

Good benefits- awful local management

Reservations agent

Recommend

CEO approval

Business outlook

Pros

The only good things are the travel benefits, the health insurance and the flexibility of the shifts

Cons

This is for the Liverpool Reservation Centre. The reservation centre is 'led' by an Incompetent bunch. The pay is very low and the yearly increase only goes up to ten years. There isn't possibilities to grow professionally, the most you can get is to be a shift leader which is very little extra pay for a lot of extra headache. The atmosphere is negative and everyone is constantly complaining. ( unfortunately they have reasons to). There are serious cases of favoritism and unequal treatment.

Viewing 1 - 3 of 495 Reviews