USAN Reviews

3.9

75% would recommend to a friend

(71 total reviews)

Steve Walton

93% approve of CEO

71% positive business outlook

USAN has an employee rating of 3.9 out of 5 stars, based on 71 company reviews on Glassdoor which indicates that most employees have a good working experience there. The USAN employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

71 reviews
1.0
9 Nov 2015
Recommend
CEO approval
Business outlook

Pros

Absolutely nothing that I can think of

Cons

Zero Home Life Balance. A horrendous management team which offered little training. The Network monitoring tool used is an antiquated proprietary application that generated thousands of obscure alerts on the hour that failed to adequately state the severity or what application\server or node that was impacted but you were held accountable for the innocuous alerts. I have worked in NOCS at Bellsouth & Nextel all professional outfits but this was the absolute worse.

4.0
28 May 2015
Recommend
CEO approval
Business outlook

Pros

I've been with USAN for over 15 years and have always marveled at our ability to get things done, making deadlines and satisfying the customer. Remarkable co-workers always willing to go the extra mile.

Cons

Growth (a good thing) causes increased workloads until additional personnel (across all areas) are available/trained.

1.0
26 Apr 2016

Great people held back by clueless upper management

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great and very smart people.

Cons

Upper management is clueless and not qualified for the role. Management style is to keep everyone in the dark. Little work life balance. The only recognition is when a mistake is made. No chance or path to advance.

Viewing 1 - 3 of 71 Reviews

Glassdoor has 72 USAN reviews submitted anonymously by USAN employees. Read employee reviews and ratings on Glassdoor to decide if USAN is right for you.