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      USAN

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      USAN Reviews

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      3.9

      75% would recommend to a friend

      (71 total reviews)

      Steve Walton

      93% approve of CEO

      71% positive business outlook

      Ratings by category

      4.1

      Diversity and inclusion

      3.8

      Work/Life balance

      3.7

      Culture and values

      3.6

      Senior management

      3.6

      Compensation and benefits

      3.3

      Career opportunities

      USAN has an employee rating of 3.9 out of 5 stars, based on 71 company reviews on Glassdoor which indicates that most employees have a good working experience there. The USAN employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      71 reviews
      1.0
      9 Nov 2015

      Avoid This Company

      Network management center engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Absolutely nothing that I can think of

      Cons

      Zero Home Life Balance. A horrendous management team which offered little training. The Network monitoring tool used is an antiquated proprietary application that generated thousands of obscure alerts on the hour that failed to adequately state the severity or what application\server or node that was impacted but you were held accountable for the innocuous alerts. I have worked in NOCS at Bellsouth & Nextel all professional outfits but this was the absolute worse.

      4.0
      28 May 2015

      The CanDo company

      Manager
      Recommend
      CEO approval
      Business outlook

      Pros

      I've been with USAN for over 15 years and have always marveled at our ability to get things done, making deadlines and satisfying the customer. Remarkable co-workers always willing to go the extra mile.

      Cons

      Growth (a good thing) causes increased workloads until additional personnel (across all areas) are available/trained.

      1.0
      26 Apr 2016

      Great people held back by clueless upper management

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Great and very smart people.

      Cons

      Upper management is clueless and not qualified for the role. Management style is to keep everyone in the dark. Little work life balance. The only recognition is when a mistake is made. No chance or path to advance.

      Viewing 1 - 3 of 71 Reviews
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      Glassdoor has 72 USAN reviews submitted anonymously by USAN employees. Read employee reviews and ratings on Glassdoor to decide if USAN is right for you.