Does USO pay their employees well?

According to anonymously submitted Glassdoor reviews, USO employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at USO. This rating has decreased by 10% over the last 12 months.

How satisfied are employees working at USO?

42% of USO employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated USO 3.2 out of 5 for work life balance, 3.0 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at USO?

Center Operations Specialist (16) , Center Manager (15) , Volunteer (13) , Duty Manager (12) , Manager (12) , Center Operations Supervisor (9) , Director (9) , Transition Specialist (9) , Center Operations Manager (6) , Coordinator (5) , Operations Manager (5) , Programs Manager (5) , Area Operations Manager (4) , Field Programs Manager (4) , Program Manager (4)

What are the pros of working at USO according to real employee reviews?

"Great benefits and relaxed atmosphere" ((in 32 reviews)); "Great people and place to work" ((in 18 reviews)); "Great Team and people to work with" ((in 10 reviews)); "The Mission is good; volunteers were wonderful." ((in 10 reviews)); "Great PTO policy for staff" ((in 9 reviews))

What are the cons of working at USO according to real employee reviews?

"Pay was low for what the job entailed." ((in 11 reviews)); "aggressive management that causes staff members to feel unwelcomed and uncomfortable" ((in 11 reviews)); "Little work/ life balance" ((in 10 reviews)); "Salaries and titles are based on company donations." ((in 7 reviews)); "Sometimes feels like there are too many managers and not enough people doing the leg work" ((in 6 reviews))

What are employees saying about USO redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about USO redundancy and their outlook for job security at USO in 2026.

USO Reviews

2.8

42% would recommend to a friend

(315 total reviews)

Lt. Gen. (Ret.) Michael Linnington

11% approve of CEO

34% positive business outlook

Ratings by demographic groups

Ethnic group

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

USO has an employee rating of 2.8 out of 5 stars, based on 315 company reviews on Glassdoor which indicates that most employees have an average working experience there. The USO employee rating is 25% below average for employers within the Non-profit and NGO industry (3.7 stars).

Reviews by job title

315 reviews

5.0

10 Apr 2021

Great mission

Field program manager

Recommend

CEO approval

Business outlook

Pros

Mission, service, volunteers, purpose, fun

Cons

Not available, it was the best job

USO Response

5y

We are happy you enjoyed your time with us, thank you for all you did in supporting our mission of strengthening America’s military service members by keeping them connected to family, home and country, throughout their service to the nation.

5.0

21 Mar 2026

Great Place to Work

Center manager

Recommend

CEO approval

Business outlook

Pros

The people believe in what they do. The volunteers all want to be there.

Cons

Salaries and titles are based on company donations. Stopped allowing cash donations from patrons which lowered total overall donations.

5.0

10 Mar 2026

Americans supporting Americans

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Vital mission supporting service members for generations Excellent staff with commitment to mission

Cons

Organization has massively grown due to support it is providing globally and needs to streamline things a bit more. Just the effects of doing more activity daily than most nonprofits do annually

Viewing 1 - 3 of 315 Reviews

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