Does Ulster Bank pay their employees well?

According to anonymously submitted Glassdoor reviews, Ulster Bank employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Ulster Bank. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Ulster Bank?

71% of Ulster Bank employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Ulster Bank 4.3 out of 5 for work life balance, 4.1 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Ulster Bank?

Customer Service Representative (15) , Business Analyst (14) , Manager (14) , Analyst (13) , Customer Service Officer (12) , Customer Service (10) , Relationship Manager (10) , Risk Manager (10) , Project Manager (9) , Customer Advisor (8) , Personal Banker (8) , Senior Business Analyst (7) , Business Executive (6) , Cashier (6) , Complaints Handler (6)

What are the pros of working at Ulster Bank according to real employee reviews?

"Great people in every branch trying to keep up with the increasing volume of customers after branch numbers reduction." ((in 55 reviews)); "A good work life balance" ((in 30 reviews)); "Great colleagues who work hard and share the load" ((in 26 reviews)); "Generally professional staff, good enough benefits" ((in 20 reviews)); "The pay is good." ((in 17 reviews))

What are the cons of working at Ulster Bank according to real employee reviews?

"Bad management seems to be the norm along with the boys club" ((in 22 reviews)); "Poor management, even worse senior management, no filing, data protection issues, they hide mistakes from customers and terrible systems and processes." ((in 8 reviews)); "No career progression in branch banking" ((in 5 reviews)); "long hours, other than that none" ((in 4 reviews))

What are the top reviewed Ulster Bank locations?

Belfast , Edinburgh , Belfast City Centre , Banbridge , Lisburn , Newry , Comber , Lurgan , Wrexham , Stranmillis

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Ulster Bank

Part of NatWest Group

Ulster Bank Reviews

4.3

71% would recommend to a friend

(467 total reviews)

Jane Howard

90% approve of CEO

23% positive business outlook

Ratings by demographic groups

Ethnic group

Gender

Sexual orientation

Disability

Parent or family caregiver

Ulster Bank has an employee rating of 4.3 out of 5 stars, based on 467 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Ulster Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

467 reviews

5.0

28 Oct 2025

good

Telephony agent

Recommend

CEO approval

Business outlook

Pros

Supportive team leaders and staff

Cons

Too many calls for one person to deal with

5.0

9 Jul 2025

Cashier

Personal banker

Recommend

CEO approval

Business outlook

Pros

fun environment in branches and area

Cons

few step up roles to apply for

5.0

17 Feb 2025

Great company to work for

Risk and compliance manager

Recommend

CEO approval

Business outlook

Pros

Good structured risk and compliance frameworks. Competitive salary package with annual increments, and a number of additional benefits.

Cons

Unfortunately the Republic of Ireland business is exiting the market

Viewing 1 - 3 of 467 Reviews

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