employer cover photo
employer logo
employer logo

Universal American

Is this your company?

Universal American Reviews

2.7

41% would recommend to a friend

(171 total reviews)
avatar

Richard A. Barasch

48% approve of CEO

27% positive business outlook

Universal American has an employee rating of 2.7 out of 5 stars, based on 171 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Universal American employee rating is 25% below average for employers within the Insurance industry (3.6 stars).

Reviews by job title

171 reviews
2.0
17 Jul 2016

Stressful Place to Work

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I work with a nice group of people who work hard. Flexible work schedule, ability to work from home as needed, generous paid time off. Very grateful for the talented people who care and are willing to help.

Cons

Been here over 4 years and have had as many bosses. Company is constantly buying and selling companies, leaving you to wonder if you'll still have your job tomorrow. When people are laid off or leave (and good people are constantly fleeing this company), they do not replace them, just pile the work on the next level down. Ultimately, you end up with people who have no clue what they're doing because they're not qualified or trained for the job they've suddenly been dumped with. I was one of them. It took me months to figure out what I was doing and who the helpful players were when I was thrust into a completely new line of business with absolutely no guidance. There is a serious lack of communication -- leadership does not communicate what's going on so employees are living in constant fear that their days are numbered. And speaking of numbers, that's all we are. We are not people with families or financial responsibilities. We are that one or two salaries they want to eliminate so that the Board can make their bottom line, regardless of how loyal you've been or vital your role.

2.0
9 Aug 2015

So Sad

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good employees that want to do a good job but not allowed to! Services provided to members are very important.

Cons

No flexibility, very poor and toxic culture, staff and middle management constantly in fear or being fired or other retaliation, very disorganized, work "silos" encouraged and promoted by managers, extreme favoritism. Lack of respect rampant between managers as well as between management and staff.

1.0
27 Apr 2015
Recommend
CEO approval
Business outlook

Pros

WFH, nice office location are the only two good things i can think about

Cons

Wish I can name the people/Senior PMs here who treat their BAs in the PMO department like a trash. Very toxic environment. Dirty politics Senior managers cover each others mistakes and put their mistakes on the juniors. Senior managers bullying the juniors No covered parking lot available. Park my car on gravel Negligible bonus Negligible pay raise No promotions Hard work is unrecognised and unappreciated

Viewing 1 - 3 of 171 Reviews

Glassdoor has 179 Universal American reviews submitted anonymously by Universal American employees. Read employee reviews and ratings on Glassdoor to decide if Universal American is right for you.