Upwork Reviews

Updated Aug 4, 2022

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Found 268 of over 296 reviews

4.2
82%
Recommend to a Friend
86%
Approve of CEO
Upwork President and CEO Hayden Brown
Hayden Brown
81 Ratings
Pros
  • "High quality of work, Best place for freelancers to showcase their talents(in 40 reviews)

  • "work from home is the benefit in terms on earning(in 34 reviews)

  • Cons
  • "Many freelancers we know have a working spouse who covers the insurance needs for their family(in 26 reviews)

  • "Don’t believe what they tell you about growing pains(in 8 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    What people are saying about Upwork

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    1. 5.0
      Current Employee, more than 1 year
      Featured Review

      Exactly what I was looking for in my career move!

      Jan 13, 2022 - Enterprise Account Manager in Chicago, IL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Everything about Upwork makes me excited to wake up and come to work every day (even if it's from my home office!). The people, the energy, resources, culture, training, it is all unmatched and beyond extraordinary compared to my previous experience. On the sales side, you go through a sales training for your first month which is awesome. There is a team specifically dedicated to sales enablement and success and Upwork really puts their time and resources into ensuring their employees are taken care of in all aspects. All of the leadership is just so cool. That sounds funny to say, but they really hit the ball out of the park with the leadership team. They are diverse, well tenured, smart, outgoing, approachable and I'm excited for the opportunity to learn from them.

      Cons

      The only downside to Upwork is they aren't actually able to hire in every state and I'm not sure why. It is the first I've ever heard of this but it limits the talent you can refer to the company.

      2 people found this review helpful

      Upwork Response

      Hi there, thank you for taking the time to provide this feedback. So happy to hear that you are so excited about Upwork’s benefits, culture and leadership! It is true that we only hire corporate team members in certain states, but we have a large number of contract positions available (on our career site!) which enables us to bring our mission to life. Please feel free to Slack or email HR if you have any other feedback. - Upwork HR

    2. 5.0
      Former Employee, less than 1 year

      Review

      Apr 27, 2022 - Compliance Officer in London, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great employer, Flexibility, different shifts.

      Cons

      I don’t have any cons here. None.

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    3. 5.0
      Current Employee, more than 3 years

      The best experience

      Mar 9, 2022 - Virtual Assistant 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Convenient, Easy, and lots of opportunities

      Cons

      Never have experienced downsides of working at Upwork

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    4. 5.0
      Former Employee

      Upcoming Company with great potential

      Apr 27, 2018 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Ideal people to work with and fab leadership on many levels. Company invests in staff and maintains positive goals.

      Cons

      Not much to add here. Forward thinking company.

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      1 person found this review helpful
    5. 4.0
      Current Employee

      Huge potential, more execution required

      May 9, 2016 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The company is positioned to be a leader in the Future of work. The Vision is clear to see and everyone is aligned to it. Employees receive excellent perks

      Cons

      While the vision is clear the desire to execute is lacking in some areas of the workforce. The attitude and level of work output from many of the team members in the offices doesn't match the diligence and work ethic of the remote team members.

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    6. 5.0
      Former Employee

      Awesome

      Aug 2, 2022 - Full Stack Web Developer 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      All was awesome and I had got strong skills

      Cons

      There are not any cons

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    7. 5.0
      Current Employee, less than 1 year

      Very good

      Jul 31, 2022 - Customer Service (CSR) 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great company to woek with

      Cons

      Nothing everything is good im happy

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    8. 5.0
      Current Employee

      Its ok

      Jul 25, 2022 - Associate Software Engineer in Berlin
      Recommend
      CEO Approval
      Business Outlook

      Pros

      It's not much of a problem.

      Cons

      It's great to see that the people are working

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