Virgin Trains Reviews

Updated Nov 25, 2021

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Found 91 of over 103 reviews

3.9
76%
Recommend to a Friend
80%
Approve of CEO
Virgin Trains Managing Director Phil Whittingham (no image)
Phil Whittingham
38 Ratings
Pros
  • "Good salary, great perks, friendly colleagues(in 7 reviews)

  • "Good Pay and substantial benefits(in 4 reviews)

  • Cons
  • "Shift work, shift length, repetitive(in 5 reviews)

  • "Long hours, same thing over and over again(in 3 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Former Employee

      great

      May 5, 2021 - Customer Service 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      great staff, culture and benefits

      Cons

      none really, it was just subject to franchises

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    2. 3.0
      Current Employee

      Good

      Oct 15, 2021 - RPO in London, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Free travel for you and dependants

      Cons

      Management bias and ability to meet quotas

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    3. 1.0
      Former Employee, more than 5 years

      Poor

      Sep 3, 2021 - Manager in Newcastle upon Tyne, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      No pros for this company..

      Cons

      Bankrupt and lost our jobs 😢

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    4. 4.0
      Former Employee, more than 3 years

      Good benefits

      May 13, 2021 - Customer Service Assistant in London, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good benefits within this business and industry

      Cons

      Not many opportunities but can be created if required

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    5. 5.0
      Current Employee

      Good

      Mar 28, 2021 - Mainline Train Driver in London, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good place to work for

      Cons

      None worth mentioning really tbh

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    6. 3.0
      Former Employee

      Average

      Apr 1, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Free and discount trains for friends and family

      Cons

      Poor management and lack of information

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    7. 5.0
      Former Employee, more than 3 years

      Great company

      Feb 2, 2021 - Customer Service in Wolverhampton, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Fun, fair company. Work load manageable and interesting.

      Cons

      I can’t really think of any cons. All round good company

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    8. 5.0
      Current Employee

      Good company

      Dec 18, 2020 - Manager in London, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good values Listen to staff Great pay

      Cons

      Home and works life balance

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    9. 5.0
      Former Employee

      Amazing

      Oct 19, 2020 - Customer Resolutions Advisor 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Calm great office environment. Employees were lovely. No stress and very helpful. Really enjoyed my time at the office

      Cons

      No cons at all .

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    10. 4.0
      Former Employee

      Loved It Here

      Oct 7, 2020 - Customer Service Advisor in Birmingham, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The Pay was fair and the Culture was great

      Cons

      None that come to mind apart from the shifts

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    Viewing 1 - 10 of 91 Reviews

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