VoiceAbility Reviews

2.3

26% would recommend to a friend

(65 total reviews)

Jonathan Senker

34% approve of CEO

25% positive business outlook

VoiceAbility has an employee rating of 2.3 out of 5 stars, based on 65 company reviews on Glassdoor which indicates that most employees have an average working experience there. The VoiceAbility employee rating is 39% below average for employers within the Non-profit and NGO industry (3.7 stars).

Reviews by job title

65 reviews
1.0
13 Mar 2019

A tale of two half’s, one good one terrible!

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The delivery teams at VA are amazing and hugely passionate anout advocacy and supporting the service users often going above and beyond mostly on good will.

Cons

Salaries are low and benefits little, training is provided at advocacy level as it is mandatory for some roles but there is a learning agreement in place that leaves a lot to be desired and many people owing money of they decide to leave. Senior management have little to no idea on what is going on at the frontline and often show little interest in day to day delivery which is the bread and butter of the organisation. There is an absolute lack of support from the top down to the teams although the service managers and managing advocates do there best in difficult circumstances. There is a culture of bullying behaviour from senior management If it isn’t going there way and there has been allegations of sexual inappropriateness from director level, advice would be not to get on the wrong side of the SMT because you will pay for it one way or another!

1.0
6 May 2018

Don't do it

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Some excellent colleagues, two of which are still my friends now, who were very good at their jobs I may add.

Cons

Absolutely crap manager who took over from someone else. Constantly compared unfavourably with another colleague who brown-nosed and was indiscreet about her private life as well as patronising to the service users. Said Manager is still there I believe which says it all. Stressful working conditions and flexibility in one's own attitude especially when asked to go to a completely different working area, was never taking into account. The "five o clock looking at the clock" crew who thought it was okay to be so obvious when you had done a good day's work and wanted to leave ON TIME. The newly brought in "hot desking" cos that is going to make us feel really special when we have done a full day, can't get parked in the building we work in so have to park a distance away, then walk in, then find a computer that ACTUALLY WORKS.

1.0
5 May 2024

AVOID

Recommend
CEO approval
Business outlook

Pros

No pros to this company.

Cons

My experience with Vocieability was completely inconsistent to what you would expect from an Advocacy organisation. The management appear to be more focused on hitting targets, financially and contractually rather than providing the correct care for their Advocacy Partners. It was made perfectly clear from the beginning that their focus was quickly moving through service users and closing cases. The staff morale was low and there was a noticeable theme of bullying present. The role I accepted was completely different to what I was faced with during my induction and the pay was substantially less than advertised- nothing was explained accurately. Overpromised and underdelivered was a common theme observed in the first week. Chat amongst existing colleagues reflected an overwhelming workload and severe micromanagement from the senior leaders, whom appeared not to be interested in their staffs wellbeing. Coming from a different age group to the other new starts, I was made to feel inapt for my role due to my age; which was completely inaccurate as I hold multiple relevant qualifications to this role. Steer clear from Voiceability if you want to work for an organisation that upholds the morals they portray. Be wary of what you are promised during their onboarding process.

Viewing 1 - 3 of 65 Reviews

Glassdoor has 70 VoiceAbility reviews submitted anonymously by VoiceAbility employees. Read employee reviews and ratings on Glassdoor to decide if VoiceAbility is right for you.