WHOOP Reviews

3.5

55% would recommend to a friend

(257 total reviews)
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Will Ahmed

70% approve of CEO

54% positive business outlook

WHOOP has an employee rating of 3.5 out of 5 stars, based on 257 company reviews on Glassdoor which indicates that most employees have a good working experience there. The WHOOP employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

257 reviews
4.0
1 Aug 2022

Great Company

Recommend
CEO approval
Business outlook

Pros

Love the company and product

Cons

Fast paced growth culture means mistakes are made.

1.0
27 Sept 2017

Very Difficult Leadership & Management

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Nice office space Good snacks and drinks

Cons

I've worked with plenty of leadership teams before and this team was by far the worst experience. It's very hard to voice your opinion and have it heard and recognized unless you're on the "inside" or in the "old boys club." This is not a culture that is motivating or empowering. There have been very quick hiring and firing in the past so there is an underlying tone of uneasiness in the culture. From the outside, the appearance of culture looked friendly and welcoming, but after being in it, I found it to be very different than the external appearance. It's quite draining! Finally, the communication is not transparent (like any startup) but this is more apparent. It's a small company and communication should not be something hard; however, it is! More times than not, the CEO or anyone else on the leadership team will make a decision without consulting anyone and totally derail the team in a different direction without any notice. This creates a lack of trust and incredible frustration on almost every project. (Heads up - the CEO makes rash decisions).

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WHOOP Response
7y
Dear Reviewer, Thank you for providing this feedback, WHOOP values Glassdoor as an open feedback forum. As a fast growing startup, we strive to maintain open communication across all employees. We greatly value transparency, however we cannot have town hall meetings for all company decisions. We look towards managers from every department across the company to represent the perspective of their team in these situations. Our Friday team lunch also provides an open forum for all employees to ask management any questions, in advance anonymously via email, or on the spot. In regards to firing decisions, a departure may sometimes seem abrupt to co-workers but in most performance related cases, WHOOP provides confidential performance improvement plans for employees deemed under performing, prior to making the decision to part ways. WHOOP
2.0
17 Aug 2022
Recommend
CEO approval
Business outlook

Pros

WHOOP product and science/algorithms behind it are solid, generally a flexible work environment, good work/life balance, brand has a "cool" factor being loved and worn by pro athletes

Cons

If you are thinking about working for WHOOP, I urge you to read this first: WHOOP is plagued by a pompous, micromanaging, inexperienced CEO who has literally never worked anywhere else but his own company. Will is single-handedly running WHOOP into the ground and it's shocking the board hasn't asked him to step down yet. Instead, they have silently removed almost every other c-level executive including the CTO, CMO and CPO in less than 6 months. It's also important to remember that WHOOP really only "blew up" during the early stages of the pandemic when word got out it could predict COVID based on respiratory rate data. With demand surging, the company got a big round of funding then went on a massive hiring spree and spent millions of dollars on thoughtless and unnecessary marketing activity (i.e. a massive sign over Fenway park) in order to "growtain" -- the only metric the CEO goals the company against. They then went on to completely botch the WHOOP 4.0 launch and unveil the device fully knowing that there was no product supply in stock and that they'd never be able to fulfill orders. This led to the company essentially unable to acquire any new members for 6+ months, leading to its demise and current state. Culturally, WHOOP operates like it's still an early stage startup with 50 people, versus a company with 500+ employees. It has a mostly non existent HR team, a bro-like culture riddled with favoritism and a bunch of young, egomaniac employees. Despite preaching "transparency" as a key corporate value, there is very little of it. Weekly all-hands meetings are held only to celebrate and highlight good work with little to no acknowledgement of any hardship or challenges. Lastly, the pay here is far below industry standard and benefits are very average for the tech industry. They sell you on the promise of equity (which they generously grant), but based on my experience, there is zero chance they'll ever make it to an IPO with the current leadership in place.

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WHOOP Response
3y
Thank you for taking the time to write your review and share this feedback. We’re glad that you found WHOOP to offer a flexible work environment with good work-life balance and that you appreciate the product and its technological capabilities. Concerning your other comments, your claims about new membership growth and the lack of metrics we use to assess elements of our business are objectively false. WHOOP has more members than ever before and has continued to grow. This success metric, among many others, is measured carefully by business leaders across the organization. Additionally, your claims of how certain executive leaders departed are incorrect and contradicted by the posts those leaders have shared publicly on social media. We are motivated by the leaders we have seen step into new roles and hope you also view this as an exciting opportunity for the company to mature, grow, and fulfill our ambitious goals. Concerning your feedback on culture and management concerns, we hear your feedback and regret that this was/has been your experience. If you’re open to it, we would love the opportunity to discuss this further. Please reach out to hr@whoop.com so we can schedule a more productive conversation.
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Glassdoor has 298 WHOOP reviews submitted anonymously by WHOOP employees. Read employee reviews and ratings on Glassdoor to decide if WHOOP is right for you.