Wag! Reviews

4.1

75% would recommend to a friend

(245 total reviews)
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Garrett Smallwood

64% approve of CEO

62% positive business outlook

Wag! has an employee rating of 4.1 out of 5 stars, based on 245 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Wag! employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

245 reviews
2.0
17 Jun 2017

Meh.

Recommend
CEO approval
Business outlook

Pros

Cool people. A generally fun environment.

Cons

A lot. You're not going to really go anywhere because the tech stack seems stuck in, say, 2012. Look at the client app - see it runs in scaled mode and that's likely the best way to describe the technology. "Dated." And no one really cares. If you haven't learned anything new in the last decade and want to deal with a broken system that cannot possibly scale and crashes on the daily because no one cares enough to pay technical debt - this is likely your spot. And if you want to show what is possibly the ugliest UI on your CV. This is not a place that cares about technology. Your only challenge as a developer will be fixing things that are horribly broken or finding yourself in terrible design patterns you'll hate yourself for following because you have to. If you want to fix them, it won't happen. Beyond that; you have to pay to park on the Sunset Strip. The pay is below market standard. The equity offered is practically nothing. The office layout is a sad joke and you'd be lucky to have a decent chair - which someone will probably steal. Technologically; Wag is probably the saddest company I've ever seen. Considering every other startup in LA; there's pretty much no reason to even consider this joint unless you're at your wit's end.

1.0
20 Nov 2017

Frustrating

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Cute dogs that is all

Cons

The amount of money you get per job is not worth tbe money spent on gas and required materials, including the t shirts and promotional cards. You had to buy. The company has no way for you to quit without jumping through hoops. And the app never shows when walks are available.

2.0
3 Oct 2018

If You Like Being Used........

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Free lunch, the people you work with are wonderful, unlimited OT, office dogs

Cons

Majority of leadership is a joke. Representatives pretend to be a supervisor when speaking with angry owners because the leads won't. If you are being harassed or bullied and you tell your manager or lead, they do nothing and tell you to email HR. They will most likely not do a thing about it. One rep was forced to wear a mens tee for a week straight because they thought her clothes were too sexy even though many others dressed the same. They dont care about anything than revenue. Unwilling to fix safety issues for the walkers and dogs that they make their money off of. Don't provide training materials and dogs are often harmed and walkers are bit, some even need serious medical attention which Wag! does not compensate them for. The owners are allowed to keep dangerous dogs on the platform with no consequence. No proof of vaccinations are required. You will make $.75 above minimum wage to calm walkers after being attacked and owners if their dog is injured or worse all day long. The recent positive reviews are either from higher executives or marketing trying to improve our image. They say the same thing and nothing I have ever heard while working in the office from the majority of the workers here.

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Wag! Response
7y
We appreciate you taking the time to share your thoughts and are sorry to hear about your impression of Wag!. We're always looking at how to improve the Wag! experience for pet parents, walkers and employees. We'd like to follow up with you so that we can address your concerns directly. If you're comfortable doing so, please email us at employeefeedback@wagwalking.com.
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Glassdoor has 935 Wag! reviews submitted anonymously by Wag! employees. Read employee reviews and ratings on Glassdoor to decide if Wag! is right for you.