Textbook mismanagement at every level, almost comical
Pros
There is real market potential for the product and there were some terrific people in the business, unfortunately too few. The US business appears to be well run by a competent leadership team so if you are considering Walkme in the US, it may be a great opportunity. Otherwise, there are simply too many good organisations elsewhere.
Cons
It's difficult to know where to start. Walkme is run and resourced as essentially two separate businesses, the separation between the Americas and International Business is so apparent that it's bizarre. Whilst the US is generally a well run machine with strong leadership, the International business is comically poor. The Leadership in the International business has clearly never expanded a scale up in Europe before hence the utter failure. It's also apparent that software was new territory given the exceptionally long learning curve for this group, when most others 'got it' in half the time. The culture is 50% bullying and 50% buffoonery. One could potentially tolerate a bullying nature if execution was exceptional... however in this case the execution is as poor as I have seen in any software organisation. Talented employees last no more than 18 months and then realise this is one of those career mistakes that needs to be moved on from quickly. Leadership in other geographies outside the US have so many HR complaints against them that they no longer have any direct reports, yet are kept in the business. Pregnant women are made 'redundant'... and then 'un-redundant' when leadership realise what they have done is illegal. Like all good leaders, when the number for the region looks bad, deals are reassigned from reps to cover the regional number and the reps miss out on compensation. You could not make this up.
