WebPros Reviews

4.2

74% would recommend to a friend

(67 total reviews)

Christian Koch

74% approve of CEO

70% positive business outlook

WebPros has an employee rating of 4.2 out of 5 stars, based on 67 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The WebPros employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

67 reviews
5.0
27 Oct 2025

Great working culture, some work needed on communication

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Flexible, remote-first culture Culture of openness Great industry reputation with strong growth strategy Multi cultural, no sense of satellite management Mature process of a-synchronous working Approachable leadership team Competitive base salary

Cons

Communication is often siloed, not purposefully, but sometimes lacking in consideration of others that need to be informed. Strategic direction is not visible at all levels of the organisation. Onboarding collateral is limited, and inconsistent across different functions. Growth by acquisition strategy has led to misaligned ways of working, and confusion in the org structure. Benefits package is not competitive.

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WebPros Response
2mo
Thank you for sharing such detailed feedback. We are very glad to hear that you value our flexible remote-first culture, openness, approachable leadership, strong industry position, and the multicultural, async environment we continue to build at WebPros. We also appreciate the thoughtful suggestions you shared. We know that communication, strategic visibility, onboarding consistency, organizational clarity, and benefits are all important to a strong employee experience. We regularly hold global Town Hall meetings where our C-level team shares company direction, the reasoning behind key decisions, and broader updates, while also inviting team member questions in advance so we can address what matters most across the business. We also continue our efforts around benefits, with a dedicated team working in this area and actively gathering employee feedback. As part of our OneWebPros journey, we are continuously working to bring our brands and teams closer together under one shared direction, and feedback like yours helps us keep improving. Thank you again for taking the time to share your perspective — feedback like this helps us continue learning, improving, and building a stronger OneWebPros experience for everyone.
1.0
17 May 2024

Dysfunctional

Recommend
CEO approval
Business outlook

Pros

Unlimited PTO, great insurance, flexible hours

Cons

Exceptionally poor leadership at all levels. Disconnected/siloed divisions, departments. Duplicate or redundant functions from various child companies compete against one another. Lack of direction from senior leadership, and lack of support from leadership to engage with what few, and all explicitly revenue growth focused, goals leadership does provide. No pay increases of any kind for more than two years, while employees are told repeatedly that "role leveling" is needed and raises will come once this is done. Lack of empathy or consideration for customers and partners. Lack of awareness of damage done to customer relationships through corporate decision making. Leaders at all levels are severely out of touch.

2.0
30 Sept 2024

So much potential, but leadership drains it all

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Flexible PTO - Health insurance - 401k matching - Opportunity to work with an international team and share ideas

Cons

- High turnover, even among C-suite. (5 CMOs & 3 CROs just in the last 2 years.) - Constantly pivoting the entire company in new directions due to leadership impatience and desire to please shareholders, rather than relying on the experts they hired to do their jobs. - Gaslighting from HR regarding "competitive pay structure" when market research shows we're paid below average for our roles. - No pay increases in the last 3 years, not even to combat inflation. - Multiple rounds of layoffs with existing employees picking up the responsibilities for no increase in pay. - Clear discrimination against US-based employees due to cost of retention, with roles regularly transferring from the US to the EU. - No evident career growth process, as external hires are preferred.

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WebPros Response
11mo
Thank you for taking the time to share your perspective and for your ongoing commitment to WebPros over the past several years. I want to acknowledge the frustration and fatigue in your message, and that much of what you’ve described reflects serious concerns we are actively working to address. We know that frequent leadership transitions and organizational change have created instability. We’ve been focused on strengthening alignment and continuity at the top, while also making leadership more accessible and accountable. Your points about compensation and workload are also heard. We completed a pay equity audit in 2024 to ensure fairness across roles and regions, and we’re continuing to evaluate how we can better support and recognize our teams. This includes exploring smarter resourcing decisions and addressing gaps created by organizational shifts. You’re absolutely right that engagement survey results offer valuable insights and we are using that data to guide our priorities. But we know data alone isn’t enough; we need to show meaningful action. Your feedback reinforces that urgency, and it’s a reminder of the incredible depth of knowledge and commitment within our teams. Thank you again for your honesty. We’re listening and we’re committed to doing better.
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Glassdoor has 77 WebPros reviews submitted anonymously by WebPros employees. Read employee reviews and ratings on Glassdoor to decide if WebPros is right for you.