Webstacks Reviews

4.2

78% would recommend to a friend

(31 total reviews)

Nikan Shahidi

64% approve of CEO

76% positive business outlook

Webstacks has an employee rating of 4.2 out of 5 stars, based on 31 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Webstacks employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

31 reviews
1.0
11 Sept 2023
Recommend
CEO approval
Business outlook

Pros

I loved all non-managerial employees I worked with at Webstacks. People at Webstacks are very talented and passionate about their work and I was supported by everyone who was not in my department, and any other employee not in leadership.

Cons

There are too many bad things to say about the leadership in Webstacks. From the start to the end of my time with Webstacks, my direct manager was very absent. She was on PTO during the time I was to be onboarded, and also didn’t come into the office for my offboarding. Through all of my interactions with her, I never felt like I was truly supported by her. In our one-on-ones, I was constantly the one creating our agenda and action items, effectively leading the meetings and discussions. It would sometimes take her a day or two to respond to her messages. Whenever I needed help or ideas, she would tell me to “Google” them. Although this is a hybrid workplace environment, most employees were encouraged to be in the office 1-2 times a week. However, I would be the only one from my department in the office for multiple weeks at a time. My manager would only come in once or twice a month, arriving in the office at 11AM or 12PM. She took PTO one or two times every other week. My requests, concerns, and feedback were constantly dismissed by her. The list about my manager’s incompetencies goes on and on, and other people have voiced similar complaints about my manager’s lack of care, engagement, and enthusiasm. Furthermore, Webstacks will also lie to you about growth opportunities in the company. I was hired as the Office Manager, a part time employee whose main duties were to help onboard new employees by preparing swag boxes and kicking off their official onboarding. I was also tasked with maintaining organization within the office. Because of leadership’s promises to reward those who went above and beyond their role, I took on more responsibility to contribute to Webstack’s culture by creating more company events, engaging with our remote employees, and planning our 2023 Q1 team outing, which my manager would take credit for during our monthly company wide meetings. In September of 2022, I was in discussion with both my manager and C-Suite about being moved into a full-time position. I was told to draft and submit my own job proposal, and to wait until performance reviews to further discuss this option. I spent time creating a detailed proposal for my promotion to a full time employee, complete with a slideshow and examples of the work I had done thus far with Webstacks. People in the company seemed generally in favor of the idea. Performance reviews were supposed to start in January, then it was postponed to February with little to no explanation as to why, and it only wrapped up around late March, early April. Despite asking about the promotion repeatedly, I was eventually told by my manager that I was being impatient even though they kept delaying the reviews. When performance reviews came around, I pitched my full time job proposal and they rejected my pitch. To quote my manager, “what you are pitching is supposed to be my job.” After my proposal and my continued dedication to do a good job at the company, they said they would be willing to change my title from Office Manager to “Culture and Community Coordinator,” with no increase in hours, benefits, or pay. The new job posting for my role was about 3 times longer than when I had applied for the role as Office Manager, presumably because I was doing way more work than I was originally hired to do. Despite going above and beyond, I was never rewarded for all of my hard work. These were just my personal experiences, but these issues bled through the entire company. Remote employees were often neglected. People were overworked, extremely burnt out, and underpaid. Most people were also afraid to speak up about these issues. This company truly does not care about their employees and all they care about is profit. Management would rather gaslight employees, be dismissive towards feedback, and would like to pretend that these problems do not exist. I would NEVER recommend anyone work for Webstacks. All in all, Webstacks is full of empty promises, burnt out employees, and terrible leadership who seem to be unwilling to make real changes within the company.

2.0
28 Aug 2023
Recommend
CEO approval
Business outlook

Pros

Let me focus on the positives of Webstacks first: the people. My teammates were amazing, and I miss working with them. The technology I got to work with was really cool and fun at times. That’s about it.

Cons

I don’t even know where to start. If you can think of a bad workplace environment cliché, Webstacks probably embodies it. Retaliatory firings and frequently misleading employees are just two instances that come to mind. While the concept of unlimited vacation is appealing, my personal experience involved receiving said time off without adequate coverage, resulting in unpaid overtime upon return to compensate for pending tasks. The cool tech I mentioned comes at a price. Employees are not given official time to learn new things, so they either have to work unpaid overtime or learn new tech in their own time. Employees are underpaid and put under extreme pressure to perform well past their duties. Leadership works hard to not explicitly say this, but if you don’t work over 40 hours to deliver, it is reflected via false accusations in performance reviews. To be clear, I'm more than happy to work a 50 or 60 hour week occasionally. The pressure to work 50 or 60 hour weeks was there every single week, non-stop. Of course, if you ask leadership about this, they stress that employees are not to work more than 8 hours a day. This sounds great, but means nothing when not doing so results in made up accusations in performance reviews. Several colleagues, myself included, have encountered fabricated claims in relation to lack of raises or promotions. Leadership has been called out on these and has even admitted to baseless claims in some cases. A big contributing issue to the above is that leadership makes unrealistic promises to clients and then takes it out on employees. Also contributing to the above issues is the complete lack of standardized onboarding, which results in new employees being onboarded only when other employees have extra time. Unfortunately, this happens rarely. Additionally, Webstacks preaches inclusivity, yet it seems they work hard to not let remote employees feel included. They are definitely an afterthought. If you are considering an opportunity at Webstacks, I would strongly advise inquiring about retention rates and exploring the reasons behind recent departures. Based on my experience, I would not recommend Webstacks to anyone I care about, particularly if their mental well-being is a priority.

avatar
Webstacks Response
2y
Thank you for sharing your feedback regarding your experience at Webstacks. We value each and every perspective, as it offers an opportunity for growth, reflection, and understanding. Firstly, we'd like to acknowledge your positive comments about our team and the exciting technology we work with. Our people, their passion, and our technology are indeed at the core of what we do. We understand that the fast-paced nature of a startup can be challenging. It demands adaptability, fluidity, and resilience. We are fully transparent about this during our hiring process. The objective is to set clear expectations, not to overburden our employees. Our internal tracking mechanisms ensure that anyone exceeding 80% utilization is closely monitored to prevent burnout. Inclusivity, especially for our remote employees, is something we're passionate about. We make concerted efforts to ensure all team members feel valued and included through our cultural activities and initiatives. We regret that you felt differently during your tenure with us; we typically hear feedback that is quite the opposite. On the topic of 'retaliatory firings' and performance reviews, we maintain a stringent process in ensuring that substantive reasons back all actions and decisions. Due to the sensitive nature of some of these, we cannot always share them with the wider team. Rest assured, we are committed to fair treatment and continuously work to ensure transparency in our decision-making processes. It's worth noting that while every feedback is invaluable, your review contrasts a plethora of positive feedback we have received directly and on Glassdoor. Our team's efforts and the positive culture we strive for were recently recognized when we were awarded 'Best Place to Work in San Diego' in 2022. We are proud of our team's achievements and our workplace's recognition. We respect and understand that Webstacks might not be the ideal fit for everyone. Our focus is on those who find excitement in the dynamic nature of new technology, autonomy, and a more liberated working environment. We continue to work hard for them to make Webstacks a place of growth, learning, and fulfillment. Again, thank you for your feedback. We wish you all the best in your future endeavors.
2.0
12 Oct 2023

A Toxic Work Environment Behind Rapid Growth

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

You typically get to work with modern tech. However, this was starting to change. You have the ability to take ownership of projects and learn from your mistakes/triumphs. A lot of the employees are amazing people. Working with them is truly the best part.

Cons

From my perspective, Webstacks experienced rapid growth, initially emerging during the tech boom of 2020. However, it presently grapples with the repercussions of accumulated technical debt and suboptimal management, all while demonstrating a reluctance to acknowledge flaws in its business model or listen to its employees. Webstacks has served as a platform for individuals venturing into the tech industry from unconventional backgrounds, whether fresh college graduates or self-taught enthusiasts. While it does offer opportunities, they come at a cost. The compensation is far less than satisfactory, working hours tend to be extensive, and stress levels run high. Should you voice these concerns to the management, they often respond with empty promises, make you question your value, or string you along. This peculiar approach appears to be more of a deliberate business strategy than a mere coincidence, given the prevalence of such sentiments among its members. Perfection is far from what you'll find here, but there are undeniable opportunities to engage with cutting-edge technology and tech-oriented companies. The absence of structured leadership allows for autonomy in managing projects and broadening your technical skill set. Regrettably, the prevailing pace is one of "moving fast and breaking things," which means you'll likely need to invest a considerable amount of your personal time to keep up, though it does offer learning experiences. Speaking of personal time, this concept extends to the "unlimited vacation" policy within the engineering department. While you can take time off, your workload remains unchanged. Webstacks typically employs a storypoint system, allocating 5 storypoints per week per engineer. Even if it's a shortened week due to holidays, you're still expected to deliver 5 storypoints. Taking time off? You guessed it — you'll return to your 5 storypoints worth of work. Hence, it's advisable to approach this "benefit" with a measure of skepticism. TLDR: You can quickly grow your knowledge at the price of your mental health. This is a marketing company and their entire job is to make companies look better than they are. Keep that in mind when looking into employment here.

Viewing 1 - 3 of 31 Reviews

Glassdoor has 35 Webstacks reviews submitted anonymously by Webstacks employees. Read employee reviews and ratings on Glassdoor to decide if Webstacks is right for you.