Question 1

Is West Technology Group a good company to work for as a Technical Support Representative?

Accepted Answer

Technical Support Representative professionals working at West Technology Group have rated their employer with 1.9 out of 5 stars in 15 Glassdoor reviews. This is a lower than average score with the overall rating of West Technology Group employees being 3.5 out of 5 stars. Search open Technical Support Representative jobs at West Technology Group now and start preparing for your job interview by browsing frequently asked Technical Support Representative interview questions at West Technology Group.

Question 2

Does West Technology Group pay Technical Support Representative employees well?

Accepted Answer

Technical Support Representative professionals rate their compensation and benefits at West Technology Group with 1.7 out of 5 stars based on 15 anonymously submitted employee reviews. This is 64% worse than the company average rating for salary and benefits. Find out more about Technical Support Representative salaries and benefits at West Technology Group.

Question 3

What are the top reviewed jobs at West Technology Group?

Accepted Answer

Customer Service Representative (148), Sales Associate (55), Project Manager (39), Software Engineer (38), Account Manager (32), Director (32), Sales (31), Account Executive (29), Manager (24), Sales Manager (24), Senior Software Engineer (23), Analyst (18), Technical Support Representative (15), Event Specialist (14), Client Relationship Manager (13)

Question 4

What are the pros of working at West Technology Group according to real employee reviews?

Accepted Answer

"the flexibility of hours if something that works great for people that are in college." ((in 202 reviews)); "Good benefits and even better PTO" ((in 142 reviews)); "Good work life balance now" ((in 67 reviews)); "flexible schedule and can work from home" ((in 67 reviews)); "It advocates employee empowerment and its culture is great." ((in 54 reviews))

Question 5

What are the cons of working at West Technology Group according to real employee reviews?

Accepted Answer

"Management is poor" ((in 156 reviews)); "Low pay and find ways not to pay bonus" ((in 124 reviews)); "There was no training for the individual managers and they had no idea what they were doing." ((in 56 reviews)); "Senior leadership are clueless (too busy lining their own pockets) and continually changing direction branding it as 'dynamic business'" ((in 54 reviews)); "Different managers like to micromanage and you can feel unappreciated by the company." ((in 54 reviews))

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Technical Support Rep

I worked here for six months...never again..

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