Whitepages Reviews

4.3

83% would recommend to a friend

(135 total reviews)

Leigh McMillan

94% approve of CEO

79% positive business outlook

Whitepages has an employee rating of 4.3 out of 5 stars, based on 135 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Whitepages employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

135 reviews
3.0
17 Apr 2016

Things changed

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

-Great work perks - free snacks/food, free drinks, "unlimited" vacation (though this could also be a con for some people, depending on team), free Friday lunches every other week/happy hours, flexibility to work from home occasionally -Encouragement on certain teams for employees to branch out and learn new things to improve your skills -Annual company work trip for all employees -Work/life balance was good (though this varied by team) -Great salary/benefits package

Cons

-Direction/focus was constantly changing -Set up certain teams for failure by launching products too early -Became unnecessarily top-heavy -No matching 401K -Certain departments were not seen as important as others -Did not encourage promotions in terms of title: "titles don't matter"

2.0
7 Apr 2015

Senior Software Developer

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Engineers are given a great deal of freedom to build software in the ways that they feel are best. The environment is very open and collaborative within engineers on the same team.

Cons

Whitepages has a culture that embraces blame. Much of the company lives in fear of being blamed by C-level executives for unmet expectations and therefor has no appetite for risk. Product and middle management are constantly fighting and throwing eachother under the bus so as to deflect that incoming blame. There is no trust at Whitepages by management at the C-level and therefor all kinds of micro-management tactics have been put in place. There is also a cultural divide among the engineering teams that isn't being addressed. This ranges from technology/language choices to how they interface with eachother. The people in a position to address this are ignoring this part of their job. Teams regularly talk bad about the other teams behind their back. Finally, the things that engineers are building are neither new nor innovative. In fact the things Whitepages engineers are building are just rewrites of things the company has rewritten at least 3-4 times and the same mistakes are being made. There's a lot of "re-arranging deck chairs" feeling going on.

avatar
Whitepages Response
11y
Thank you for the feedback - we always want to hear the good and not-so-good feedback directly from our co-workers. With multiple product lines, global launches, and aggressive growth goals, we’re pushing things hard at Whitepages. We have gotten lots of good feedback on recent efforts to ensure teams are working in concert and towards shared objectives but there is always room for improvement. We’re on the road to accomplishing big things and we’re committed to getting better every day. I encourage you to share you feedback directly with your leadership so we can make Whitepages even better for our users, customers and co-workers.
3.0
10 Sept 2013

Constant Strategic Shifts Coupled With a Culture of Fear

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Friday lunches, free drinks & snacks, downtown Seattle location, company provides top-grade equipment for employees.

Cons

Long hours, high employee turnover, CEO has no consistent vision for the company and lacks empathy for employees. Culture places short-term $ ahead of user experience and long-term growth. Constant strategic shifts mean your job could be the next to go at any moment.

Viewing 1 - 3 of 135 Reviews

Glassdoor has 154 Whitepages reviews submitted anonymously by Whitepages employees. Read employee reviews and ratings on Glassdoor to decide if Whitepages is right for you.