Wilber Reviews

Wilber cares about your well being, but it can get excessive and annoying. Lots of the employees in management and higher area positions are very health sensitive people. It can get in the way of your work and your inbox can be filled with stuff that is not relevant to you if you are not a health sensitive person. If you ask to opt out or propose alternative methods, you are given a non answer and disregarded. It ends up creating a hierarchy/feel in the company that is not the most welcoming. Similarly there can be a "talk at you" and not to you feel with management. Other issues are that for the intensive interview and hiring process, you don't get the most competitive wages and getting a promotion or raise is very difficult unless you go out of your way to do additional work outside of the company regardless of performance. It also appears harder if you happen to not be health sensitive. It's caused employees to leave Wilber, and climbing just is not easy or feel encouraging. Lastly, the collectors/adjusters highly favored. These are the primary source of income by far given the type of company Wilber is so some favoring is understandable. All the benefits Wilber gives its employees are improved for collectors, and they can become untouchable of criticism and I have seen a superiority complex form because of it. Simple things in training are ignored, and easy things to fix can be ignored and create additional work for other teams. However a tool was recently implemented to help in this process that appears to be promising and is a step in the right direction. If you aren't a collector/adjuster you can feel neglected and less important in the company.

The pay is mediocre for the amount of stress and burnout you will experience. Not flexible with schedules, and working one weekend a month is pointless. The “culture” reeks of favoritism and toxicity. If you aren’t one of the original handful of employees who have worked there 10+ years, you’re going to wind up on the outside of the circle worked to death. Benefits are laughable and only enough PTO to take a little over a week off a year and the PTO is forcibly used if you don’t make up absence hours with no real way to earn PTO back. Covid benefits don’t exist and management can seem to come up with a way to do anything without changing there mind from day to day. The manager I did have didn’t know how to leave their baggage at home so if they had a bad day, everyone had to pay for it. And when Covid first hit and we weren’t sure if we were going to lose our jobs, a manager told us that everyone had to make sacrifices because he couldn’t take his trip to Europe anymore. Overall, the worst experience I’ve ever had, but they did give me the experience to move up to a real job.