Does Wilsons The Leather Experts pay their employees well?

According to anonymously submitted Glassdoor reviews, Wilsons The Leather Experts employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Wilsons The Leather Experts. This rating has been stable over the past 12 months.

How satisfied are employees working at Wilsons The Leather Experts?

44% of Wilsons The Leather Experts employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Wilsons The Leather Experts 2.8 out of 5 for work life balance, 2.9 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Wilsons The Leather Experts?

Store Manager (48) , Sales Associate (47) , Assistant Manager (29) , Retail Sales Associate (8) , Store Sales Manager (8) , Assistant Store Manager (7) , ASM- Assistant Store Manager (6) , Manager (6) , Manager In Training/Keyholder (6) , Sales Associate/Cashier (6) , Key Holder (4) , ASM (3) , Sales Associate/Key Holder (3) , Management (2) , Manager In Training (MIT) (2)

What are the pros of working at Wilsons The Leather Experts according to real employee reviews?

"Good pay" ((in 13 reviews)); "Some shops have great people, others are abysmal and the other shops LOVE to gossip about them." ((in 10 reviews)); "Good training, make you feel competent and a real expert and that, of course shows in associate's confidence on the sales floor." ((in 8 reviews)); "Fair pay and affordable benefits." ((in 8 reviews)); "Friendly Work Environment" ((in 5 reviews))

What are the cons of working at Wilsons The Leather Experts according to real employee reviews?

"Poor management" ((in 16 reviews)); "The upper management can do better if they LISTEN AND REALLY UNDERSTAND what store mangers and below are stating." ((in 14 reviews)); "I've seen that with 3 of 4 managers." ((in 12 reviews)); "No work life balance at all" ((in 7 reviews)); "Limited Hours to work with" ((in 7 reviews))

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Wilsons The Leather Experts

Wilsons The Leather Experts Reviews

3.0

44% would recommend to a friend

(266 total reviews)

Timothy G. Becker

49% approve of CEO

34% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (266 reviews)

Ratings by demographic groups

Ethnic group

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Wilsons The Leather Experts has an employee rating of 3.0 out of 5 stars, based on 266 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Wilsons The Leather Experts employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

266 reviews

3.0

5 Feb 2026

Good coworkers, overworked, underpaid

Retail sales keyholder

Recommend

CEO approval

Business outlook

Pros

Nice coworkers, insurance only if you are full time, most employees are part time

Cons

Low pay, no insurance even if you are working full time hours but are labeled as part time

3.0

13 Nov 2025

easy to work but hard to convert

Retail associate manager

Recommend

CEO approval

Business outlook

Pros

great environment to work in

Cons

hard to make sales and goals

5.0

3 Oct 2025

Great work environment

Assistant manager

Recommend

CEO approval

Business outlook

Pros

Loved my coworkers, mall hours, nice discount, understanding management

Cons

Specialty items (leather) so can be reeeeally slow until holidays, pay isn’t great

Viewing 1 - 3 of 266 Reviews

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Wilsons The Leather Experts reviews FAQs

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Wilsons The Leather Experts

Wilsons The Leather Experts Reviews

Company ratings over time

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Reviews by job title

Good coworkers, overworked, underpaid

easy to work but hard to convert

Great work environment

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