Yext Reviews

Updated Nov 30, 2021

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Found 436 of over 487 reviews

3.9
72%
Recommend to a Friend
81%
Approve of CEO
Yext CEO and Founder Howard Lerman
Howard Lerman
297 Ratings
Pros
  • "If you're ever considering making a move, let Yext be your first application(in 60 reviews)

  • "Great people and an amazing set of offices(in 31 reviews)

  • Cons
  • "Yext is a pretty quickly changing environment(in 44 reviews)

  • "Downsides are there isn't a ton of upward mobility(in 13 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

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    1. 5.0
      Current Employee, less than 1 year

      Great decision to join Yext

      Nov 24, 2021 - Senior Customer Success Manager, Enterprise 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      This is a great company full of genuinely talented people, who push you to be better and help you to do so. Everyone is friendly, the office environment is fun, and people know how to balance working hard, but having a good time doing so. I've learned a lot since joining and look forward to that continuing!

      Cons

      No cons, but there is a hard working ethos here which might not appeal to everyone

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    2. 5.0
      Current Employee

      Great place to work

      Oct 18, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      People, pay, product are all great.

      Cons

      Can’t think of any cons.

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    3. 5.0
      Current Employee, less than 1 year

      Excellent culture, steady onboarding & ramping up, so enjoyable!

      Aug 23, 2021 - Business Development Representative in London, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Great management, despite hybrid working they connect very well with all employees - Office space is amazing (plus free lunch & snacks) - Reasonable targets for first few months, allows for time to learn products - Great value proposition, always exciting to teach prospects about the products & platform - real team culture

      Cons

      None so far! Keep up the excellent work

      Continue reading
      2 people found this review helpful
    4. 2.0
      Current Employee, more than 1 year

      Blind leading the blind

      Aug 20, 2021 - Customer Success 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Incredible co-workers and team play (in the right teams). When people stop worrying about how they look to leadership there is nowhere better to work.

      Cons

      Super junior and inexperienced leaders make exec titles meaningless. CS leadership has never led big teams outside of Yext and does not know how to build the business needed for the future.

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      8 people found this review helpful
    5. 1.0
      Current Employee, more than 3 years

      No more flexible/remote working in London

      Aug 6, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Some good people BUT morale is dropping. Good people are leaving.

      Cons

      For a company that has been named the 'best place to work', i really don't understand why the flexible working policy is not flexible at all. Full time in the office? No remote working at all. Similar companies are offering atleast 3 days at home or fully remote. It doesn't make sense that Yext are forcing people back to the office. Yext is going to lose alot of great people in the next few months.

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      10 people found this review helpful
    6. 5.0
      Current Employee

      Love what it has to offer!

      Jun 30, 2021 - Enterprise Client Success Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Seems like a great company so far with a lot of perks and benefits!

      Cons

      none as of right now

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    7. 1.0
      Current Employee

      Flexible working policy is not inclusive

      Jul 30, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Some of the best people you will work with, they work hard and have fun.

      Cons

      Unfortunately Yext’s new flexible working policy is not flexible , or inclusive to all roles. A small percentage of roles are eligible to be remote / wfh while most of them have to be back in the office full time in September. Flexibility and Inclusion go hand and hand, why not let employees choose how they work best?

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      7 people found this review helpful
    8. 4.0
      Former Employee

      Lovely people and atmosphere

      Mar 21, 2021 - Publisher Operations Specialist in London, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great employee benefits, nice work culture.

      Cons

      Role is a little repetitive.

      1 person found this review helpful
    9. 5.0
      Former Employee, more than 5 years

      Great people, great Leadership

      Feb 4, 2021 - Director in London, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Salary, People, Commissions, Products, Leadership.

      Cons

      360 pivot into the new space was never going to catch on in the way they expected.

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      2 people found this review helpful
    10. 4.0
      Current Employee, more than 1 year

      Great company experiencing growing pains

      Jan 2, 2021 - Software Engineer 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Amazing benefits, driven teams, lots of opportunity to learn and grow, and great managers.

      Cons

      Executives seem to be out of touch with the needs of the smaller teams, huge lack of communication between leadership and smaller teams which sows distrust among employees.

      Continue reading
      2 people found this review helpful
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