Yext Reviews

Updated 30 Jul 2020

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4.3
88%
Recommend to a Friend
90%
Approve of CEO
Yext CEO and Founder Howard Lerman
Howard Lerman
196 Ratings
Pros
  • "A lot of perks(free lunch being one of the best ones)(in 26 reviews)

  • "good work environment, everyone is extremely motivated and dedicated(in 21 reviews)

Cons
  • "Some expected growing pains of becoming a larger startup(in 8 reviews)

  • "Long hours of WAITING for a reply(in 8 reviews)

More Pros and Cons
  1. "Great people, great product, great vision"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Enterprise Customer Success Manager in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Yext full-time for less than a year

    Pros

    people, culture, strategy, money, perks

    Cons

    no structured career paths yet

  2. COVID-19
    Helpful (6)

    "So much promise but leadership invisible under pressure"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Neutral Outlook

    I have been working at Yext

    Pros

    Best in market for product. Truly unique value and good to be moving away from listings as main offer Smart people who are ambitious but super fun and loyal

    Cons

    Change is needed at the top of customer success. To many decisions are made with out thought and the chief customer officer has really never led martech CS teams and her team has no confidence in her. Anyone who disagree or questions gets shouted at in a horrible voice. People are burning out and still more dumb projects are added. There is no effort to remove the heavy work from delivery and the leaders there are not able to make it happen. In coronavirus world the leader got less busy and seems to ignore that the teams did not. We should focus on keeping customers because new customers will be hard to find. Leadership disconnected from real world the Yext team lives in. marketing choices are just tone deaf and make our customers mad. Leaders host company meeting just to tell the company they were right making a pandemic really all about them. They start the meetings late every time. But its ok because they have private jets and houses big enough to hide in. There are so many people desperate for recognition instead of caring for the colleagues and customers.

    Continue reading

  3. Helpful (3)

    "Avoid"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales in London, England
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Yext full-time for more than a year

    Pros

    Free lunch via Deliveroo Top background of leaders in US HQ

    Cons

    Inexperienced management 'Rockstar', egocentric & cliquey culture in Management Sales people not coming close to target

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  4. "Great Company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Success Manager in London, England
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Yext full-time for less than a year

    Pros

    Great Vision: The company has a great product, which people are happy to sell, Great People: The culture within the organisation is amazing which is due to the great people from the office manager up top the very approachable Executive Team Great Benefits: overall perks are mindblowing

    Cons

    Some of the perks may lead to additional pounds, so you should ensure you stay physically active.

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  5. "Great product and exciting place to work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Client Success Manager in London, England
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at Yext full-time for more than a year

    Pros

    Room to bring creativity to the role. Encourages a self-starter mentality and rewards those willing to hustle.

    Cons

    Blurred lines of role responsibility and at times unclear career growth.

  6. "Great culture and product"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales in London, England
    Recommends
    Approves of CEO

    I worked at Yext full-time for more than a year

    Pros

    Great togetherness and willing to help on another in London

    Cons

    Honestly couldn't think of one

  7. Helpful (1)

    "Amazing company!!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - N/A in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Yext full-time for more than 3 years

    Pros

    I began my journey at Yext in the NY office about 4 years ago, and now am based in London. My experience has been and continues to be tremendous. I have held 3 different roles, all of which have been quite different. One of my favourite things about Yext is the company truly cares about its employees. Whenever I am interested in learning something new, or switching roles my managers have always/continue to been supportive and help me get there. I think that is invaluable, especially since my time with Yext began right after university. Yext really does want you to be successful here. The leaders here in London are top class. They are extremely intelligent, motivating, and ALWAYS have a smile on their faces!!

    Cons

    Honestly can't think of any...

    Continue reading
  8. "Best place I've ever worked"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Marketing Strategist in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Yext full-time for more than a year

    Pros

    Amazing people, fantastic perks, but most importantly I really believe in the technology and the trajectory of the business

    Cons

    None that I can think of.

  9. "Exciting place to work with huge scale up ahead!"

    5.0
    • Compensation and Benefits
    Current Employee - Human Resources in London, England
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at Yext full-time for less than a year

    Pros

    An exciting and innovative environment to work at. They set you up for success from the get-go giving you the opportunity to make a real impact in the growth of the company. Great perks (including free lunch)!

    Cons

    Not enough time in the day!

  10. "Great people, great products"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Marketing Strategist in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Yext full-time for more than a year

    Pros

    - Internal opportunities - Amazing company culture - Great benefits (paid for meals, snacks, wellness programmes etc)

    Cons

    None so far during my time here

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