Zego Insurance Reviews

4.4

83% would recommend to a friend

(328 total reviews)
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Sten Saar

88% approve of CEO

79% positive business outlook

Zego Insurance has an employee rating of 4.4 out of 5 stars, based on 328 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Zego Insurance employee rating is 22% above average for employers within the Insurance industry (3.6 stars).

Reviews by job title

328 reviews
1.0
15 Jul 2022

Dreadful leadership. Avoid.

Recommend
CEO approval
Business outlook

Pros

Great people to work with.

Cons

Leadership are terrible. Since joining 18 months ago, there has been 4 restructures, two rounds of redundancies and 3 completely brand new sets of company OKRs. Zego is still running with a start up mentality as leadership refuse to do any proper planning and due diligence. The result is carnage throughout all of 2022 with little value being added to customers or the business as a result of poor leadership. People spend more time trying to make the random structural changes work than actually doing work Leadership pretend to listen but take no accountability and don’t actually make any change. The focus on wellbeing is a cover to hide the that leadership will sign you up to unmanageable deadlines. No amount of free counselling will solve for the anxiety the dreadful leadership decisions cause. You’re rewarded for treating people like resources at this company. The recent redundancy round resulted in people being let go with no notice and were cut from systems within 1 minute so people couldn’t say goodbye to their friends and colleagues.

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Zego Insurance Response
3y
Hi, thank you for taking the time to share your feedback Your comments are noted, and I appreciate that change is never easy. Regretfully we haven't been able to avoid headcount reductions at Zego, like many other organisations in this macro environment - we have had to adjust course and adapt to this changed external environment. However, we continue to ensure our colleagues (former or current) are treated fairly and respectfully. We work hard to create open dialogue between our colleagues and the business, by hosting regular live huddles/AMAs (Ask me Anything) with the leadership team, and enabling anonymous questioning of the leadership, so that Zegons can openly ask any questions they may have. With regards to changes in our plans, as a scale-up business that has its sights set on disrupting an industry, there are inevitably moments where work and areas of focus for teams and team members needs to shift. One of our key points of difference as an insurtech is that by using technology, we can move and adapt quickly when it makes sense to do so. Additionally, our Peakon survey also enables our colleagues to share their thoughts and feelings anonymously, with ‘Management Support’ and ‘Freedom of Opinion’ continuing to score highly. Thanks again for sharing your thoughts. Sahel @ Zego
1.0
11 Nov 2022

Ego Driven Leadership

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Digital First £1000 annual wellbeing budget Good tech

Cons

Ego driven leadership which is spreading further downstream. People doing jobs they have no clue how to do leading to complete lack of awareness to the chaos it is causing. Completely ridiculous and unachievable deadlines set by a CEO who now is also the CPO. Really not a great feeling going to work every day to break your neck to try and meet said deadline only knowing you will fail. And when we did fail our friends and colleagues lost their jobs as a result. The way in which that message was conveyed to those affected and those left behind was just cold. The level of communication in the aftermath was just non existent. People expected to just pick up the pieces, when asked who would now do the jobs of those who left we got told to figure it out. Labelling your engineers as lazy and that they should carry out their own testing is nothing short of naive. Even with a testing function we released a product that was heavily full of bugs knowing this fact because meeting the deadline became more important than the standard of what we produce. Zego before Ego is a slap in the face as a value when the very people setting these values can't uphold them.

2.0
3 Aug 2022

Failing Company

Recommend
CEO approval
Business outlook

Pros

Like others said, the work is remote which is a good plus

Cons

The business is failing sadly. Two redundancy rounds this year so far; a lot of good people leaving; subpar leadership decisions; creeping micromanagement; high burn rate; increasing churn rate on b2c & b2b. Considering we are about to enter a recession I think the markings are on the wall. I don't think Zego will go out of business, but it will do so badly that more redundancies are made, more market position is lost and eventually they will be bought out by a bigger competitor like Aviva. My advice for anyone thinking of joining: know what you are getting yourself into. There is always risk in any job, but it is extra high at Zego unfortunately.

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Glassdoor has 348 Zego Insurance reviews submitted anonymously by Zego Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Zego Insurance is right for you.