Zomato Reviews

Updated 11 Jul 2020

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4.0
77%
Recommend to a Friend
91%
Approve of CEO
Zomato CEO Deepinder Goyal
Deepinder Goyal
599 Ratings
Pros
Cons
More Pros and Cons
  1. "Sales manager"

    5.0
    Former Employee - Sales Manager 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Zomato full-time

    Pros

    Colleagues money benefits incentives opportunities to learn food

    Cons

    Work life balance uncertainty stress levels high timings

  2. "Not the best working environment"

    3.0
    Former Employee - Data Scientist 

    I worked at Zomato part-time for less than a year

    Pros

    Colleagues were friendly, learning experience

    Cons

    Too long hours, not enough perks, management inept

    Zomato Response

    September 9, 2019

    Thank you for sharing your experience with us. We're constantly working to make Zomato a great place to work.

  3. "The Company To Go To If You Want To Learn Nothing"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Zomato full-time

    Pros

    Colleagues, excluding management Food Social environment Freedom

    Cons

    Management Culture Salary No benefits Awful communication Difficulty across different cultures Unprofessional

    Continue reading

    Zomato Response

    September 9, 2019

    This feedback will help us improve. Thank you for the review.

  4. Helpful (13)

    "Ridculous Expectations"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Zomato full-time

    Pros

    Nice office's and good people working there.

    Cons

    They expected so much for little pay. If you didn't put in hours of overtime without additional pay they made you feel guilty. The managers and the HR woman are so rude. They treated you like crap.

    Continue reading

    Zomato Response

    September 9, 2019

    Thanks for the review. This feedback will help us improve. We're constantly working to make Zomato a better place to work.

  5. Helpful (2)

    "My job was to write Fake reviews"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Content Associate in London, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Zomato for less than a year

    Pros

    There's Nothing good to say about this company really

    Cons

    Greedy bogus company using us to write low ratings and reviews to the restaurants, then demands money from the restaurant to fix it

    Continue reading

    Zomato Response

    September 9, 2019

    This is not in line with our neutrality policy and we make constant efforts to remove fake reviews. Kindly check out our neutrality policy: https://www.zomato.com/blog/project-clampdown

  6. Helpful (11)

    "Zomato is a mess. A complete and utter mess."

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook

    I worked at Zomato full-time

    Pros

    My collegues at Zomato were 'awesome' (Zomato's favourite word). They worked hard but they were driven and fun. I loved the Zomato tone of voice and some of their marketing efforts were pretty good.

    Cons

    Where to start. From the outset, it was a mess. There is no structure, no understanding of how to run a company. The idea seems to be just to expand with no thought as to how they SHOULD expand. There are a few members of the Zomato team that just sit in the pockets of management and simply say 'yes' to every single idea, those people do well at Zomato. Those of us who have career goals, have business experience, have ideas or (dare I say) want to have a life outside Zomato, we're labeled as not 'having the right culture' Culture my behind. It's not a culture to make people work 11 hours a day for no pay and literally no benefits. The arrogance at Zomato is overwhelming. It is like you should feel grateful to work there.

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    Zomato Response

    September 9, 2019

    Thank you for your review. This feedback will help us improve.

  7. Helpful (8)

    "Rotten Tomato"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Zomato full-time for more than a year

    Pros

    - The people who I met and worked with were great. Interesting, hard-working and really good at their jobs. The calibre of people Zomato has managed to attract is very high. Shame they never used them to their full potential /neglected them by making them to repetitive work or not investing in their development. The product itself is actually quite good too which is a shame as its a horrid place to work for.

    Cons

    Incredibly short sighted. Too many changes and mostly bad ones made from India HQ which didn't suit other markets. Absolute 0 career investment/development. Stupidly long and unproductive work hours/culture which leaves intelligent staff becoming burn out drones. It's not a start up anymore so stop pretending it is to cut corners. HR system is a mess. The only people that work here are yes man from its inception or people that are too naive in their first job to realise this is an awful environment.

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  8. Helpful (2)

    "Could Have been Better"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Content Associate 
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Zomato full-time for more than a year

    Pros

    - Wonderful working culture - Good pay package - Constant supply of food - Spacious office

    Cons

    - Terrible work/Life balance - Lack of Communication across all levels - Senior Management lacked needed experience - Lack of career progression

    Continue reading

    Zomato Response

    September 9, 2019

    Thank you for your valuable feedback. We're constantly working to make Zomato the best place to work.

  9. Helpful (6)

    "Over promise, under deliver"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Content Associate 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Zomato full-time for more than a year

    Pros

    - The local teams are very good people - intelligent, hardworking and committed - The working space is relaxed, no need for suit and tie, and there's free food regularly delivered - You can take the work laptop home (so long as you return it)

    Cons

    Zomato treats its entry level employees very badly, having intelligent graduates do monotonous jobs for long hours whilst not investing in them to grow professionally. It's a waste. As a result, staff retention rates are abysmal - I was the second longest serving member of my team when I left, and I was only there for just over a year. Middle management often promise the earth, but end up doing very little for their employees. This can be attributed partly to not being kept in the loop by the Indian HQ and partly because there's a knowledge gap and they aren't able to train employees. Hours are very long, 8:30 AM - 7 PM minimum, often later and almost always creeps into your weekend. Managers are bad at managing this workload. Communication is poor across the organisation, especially with the HQ in India where functions like HR and Finance are based. Additionally, senior management is very poor at communicating changes, taking and giving criticism, and motivating employees. If you need confirmation of their arrogance and disregard, search for Deepinder Goyal's (CEO) email to his sales team which was leaked to the media. This was ultimately the final straw for me - I didn't want to contribute to that man becoming more wealthy.

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  10. "My experience of working as Content Associate"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Onboarding Associate 
    Recommends
    Positive Outlook

    I worked at Zomato full-time for less than a year

    Pros

    Great work environment, helpful colleagues, Employee friendly policies, good salary to freshers.

    Cons

    Couldn’t find any cons during the employment period.

Found 907 reviews