Zomato Reviews

Pros

Colleagues were friendly, learning experience

Cons

Too long hours, not enough perks, management inept

Pros

Nice office's and good people working there.

Cons

They expected so much for little pay. If you didn't put in hours of overtime without additional pay they made you feel guilty. The managers and the HR woman are so rude. They treated you like crap.

Advice to Management

Treat employees better and increase salary

Pros

There's Nothing good to say about this company really

Cons

Greedy bogus company using us to write low ratings and reviews to the restaurants, then demands money from the restaurant to fix it

Advice to Management

Shut it down. You are going down anyway!

Pros

My collegues at Zomato were 'awesome' (Zomato's favourite word). They worked hard but they were driven and fun. I loved the Zomato tone of voice and some of their marketing efforts were pretty good.

Cons

Where to start. From the outset, it was a mess. There is no structure, no understanding of how to run a company. The idea seems to be just to expand with no thought as to how they SHOULD expand. There are a few members of the Zomato team that just sit in the pockets of management and simply say 'yes' to every single idea, those people do well at Zomato. Those of us who have career goals, have business experience,... have ideas or (dare I say) want to have a life outside Zomato, we're labeled as not 'having the right culture' Culture my behind. It's not a culture to make people work 11 hours a day for no pay and literally no benefits. The arrogance at Zomato is overwhelming. It is like you should feel grateful to work there.

Advice to Management

Learn how to look after your staff, reduce your hours (if you can't get the work done in 8 hours, you can't get it done) and STOP calling yourself a start-up.

Pros

- The people who I met and worked with were great. Interesting, hard-working and really good at their jobs. The calibre of people Zomato has managed to attract is very high. Shame they never used them to their full potential /neglected them by making them to repetitive work or not investing in their development. The product itself is actually quite good too which is a shame as its a horrid place to work for.

Cons

Incredibly short sighted. Too many changes and mostly bad ones made from India HQ which didn't suit other markets. Absolute 0 career investment/development. Stupidly long and unproductive work hours/culture which leaves intelligent staff becoming burn out drones. It's not a start up anymore so stop pretending it is to cut corners. HR system is a mess. The only people that work here are yes man from its inception or... people that are too naive in their first job to realise this is an awful environment.

Advice to Management

Realise that markets outside India are different as is working culture. You can't treat people like this and expect the best to stay. Stop hiring 'old buddies' in high positions and make sure the good people in your company get recognition, development.

Pros

- The local teams are very good people - intelligent, hardworking and committed - The working space is relaxed, no need for suit and tie, and there's free food regularly delivered - You can take the work laptop home (so long as you return it)

Cons

Zomato treats its entry level employees very badly, having intelligent graduates do monotonous jobs for long hours whilst not investing in them to grow professionally. It's a waste. As a result, staff retention rates are abysmal - I was the second longest serving member of my team when I left, and I was only there for just over a year. Middle management often promise the earth, but end up doing very little for their... employees. This can be attributed partly to not being kept in the loop by the Indian HQ and partly because there's a knowledge gap and they aren't able to train employees. Hours are very long, 8:30 AM - 7 PM minimum, often later and almost always creeps into your weekend. Managers are bad at managing this workload. Communication is poor across the organisation, especially with the HQ in India where functions like HR and Finance are based. Additionally, senior management is very poor at communicating changes, taking and giving criticism, and motivating employees. If you need confirmation of their arrogance and disregard, search for Deepinder Goyal's (CEO) email to his sales team which was leaked to the media. This was ultimately the final straw for me - I didn't want to contribute to that man becoming more wealthy.

Advice to Management

- Invest in your people - train them and acknowledge the value of what they contribute. - Stop using "we're a startup as an excuse". Zomato has been going for 7 years now and there are still amateurish problems unresolved. - Don't let DP send company wide emails without somebody telling him how arrogant he comes across. It sows resentment and anger when he fails to answer important questions.

Pros

Company is Very supportive for employee

Cons

Cons is not about company...delivery work is difficult

Advice to Management

Keep support to riders

Pros

- Amazing culture: inclusive, engaging, dynamic. There's never a dull moment here. - People. I've worked with some of the smartest and brightest minds at Zomato and I've only grown and learnt more everyday. There's immense amount of respect for everybody here. - Opportunities. We just never run out of them at Zomato. - Scope. The scope to become the person I've always wanted to be, and much more. -... Recognition. No matter what role you're in, you always get recognised. Always. No effort is 'less' effort here. - Benefits. No probation, no notice period, parental leave policy, creche - all these benefits make me proud of the place I work at. - Unity. We all stand together in every situation and support each other. At Zomato, everyone's rooting for everyone.

Cons

There's nothing I see as a con at Zomato.

Advice to Management

Stay the way you are. You're great!