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      encompass

      Engaged employer

      encompass Reviews

      3.4

      49% would recommend to a friend

      (50 total reviews)

      Wayne Johnson

      74% approve of CEO

      43% positive business outlook

      Ratings by disability

      encompass has an employee rating of 3.4 out of 5 stars, based on 50 company reviews on Glassdoor which indicates that most employees have a good working experience there. The encompass employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      50 reviews
      1.0
      18 Jul 2023

      Smoke and Mirrors, Avoid.

      Sales
      Recommend
      CEO approval
      Business outlook

      Pros

      The rank-and-file are good people, benefits are fine, ample holiday, etc.

      Cons

      The gap between what they market as their capabilities and what their product can actually deliver is immense. It’s just a hyped-up point solution with a dysfunctional API. Then layer on a bunch of self-congratulatory marketing drivel positioned as “thought leadership” about “perpetual kyc” and “dynamic automation” and voila. In my opinion, It is mostly vapour. They make it seem like their product will solve a labourious manual KYC onboarding process through automation and time savings, but do not be fooled, lots of manual input will still be required for entity resolution, filling in due diligence gaps, reporting, etc. They tout their industry partnerships and data integrations, but in reality they don’t really have anything to offer partners, as evidenced by their almost complete lack of market presence. They also have no control over data integrations, which are sloppily done and take ages to get done besides. With what is happening now in development of AI/ML applications in financial crime, encompass just looks stale and tired. They could’ve done something meaningful a while back, but missed the window. Not a good place to work in sales - you won’t earn, sales cycles are extremely long, pricing is way off (over) the market, and you’ll risk your industry relationships, peddling a broken product.

      avatar
      encompass Response
      2y
      Thank you for taking the time to write your review. Everyone is, of course, entitled to their own opinions, and we are sorry to hear that your time with us did not meet your expectations. Whilst there are always areas for improvement, we are extremely proud of our business, our solution and the value it brings to our numerous clients and partners. We feel the progress we are making is evidenced by the cadre of top global banks relying on Encompass every day, as well as through repeated industry accolades, such as the recent report from Juniper Research awarding Encompass as the leading RegTech vendor in its market assessment (link below). Sales is not an easy job, we are sorry you were not able to find the success with us that all sides wanted but wish you the very best in your next move. https://www.juniperresearch.com/pressreleases;/regtech-spend-to-surge-to-$207bn-globally?utm_campaign=pr1_regtech_financial_fintech_jun23&utm_source=linkedin&utm_medium=social
      1.0
      19 Oct 2024

      Prioritize Product Improvement and Employee Well-being Over Unnecessary Acquisitions

      Anomoynous
      Recommend
      CEO approval
      Business outlook

      Pros

      While there are challenges at the management level, the people working down the line are incredibly knowledgeable, humble, and excellent at what they do. I built many strong connections with them and truly enjoyed collaborating with such talented individuals. They are the real strength of the company, and working alongside them was a rewarding experience.

      Cons

      As you move up the management pyramid, things progressively worsen. Over the past few years, the business has seen significant changes, including the forced departure of key individuals and the introduction of new roles like Hd o Observability—roles that more than 80% of employees question the necessity of. It feels like the company is wasting funds on these unnecessary positions, filled by individuals who lack an understanding of the product and how teams operate. Then, management turns around and claims there’s no funding, resulting in layoffs. They don’t make an effort to understand the challenges employees are facing and remain disconnected, focused on an unrealistic vision of business improvement while ignoring the real issues on the ground. For anyone considering applying to this company, I would advise caution. The business is falling apart, and senior management is only making things more difficult for everyone.

      5.0
      21 Aug 2020

      Great place to work

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      It's a great bunch of people and you feel an integral part of the team. If you're looking for somewhere that will challenge and expand your abilities then it's an excellent choice.

      Cons

      Having colleagues spread across the globe can be a challenge at times but the plus side is being able to work with such a diverse group.

      Viewing 1 - 3 of 50 Reviews
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      Reviewsencompass reviews

      Glassdoor has 51 encompass reviews submitted anonymously by encompass employees. Read employee reviews and ratings on Glassdoor to decide if encompass is right for you.