Pros
Not exactly a pro but there can be opportunities for "promotion' in the form of taking on more responsibility however you won’t be remunerated well if at all. While ezyVet would not be a workplace I would recommend it does have its place as a stepping stone in one's career. If you have other options I would highly recommend going elsewhere, if you lack experience then do your time, work hard and move elsewhere as quickly as you can. One positive is that lunch is provided Monday to Thursday however the budget is £3 per person per day so it’s not enough for everyone. Working with my peers was easily be the best thing about coming into work. I must admit I did enjoy my time with ezyVet, the people I got the work with are some of the best people I've met. Realistically I would rate this company a 2 -2.5 out of 5 stars however there are many fake 5 star reviews from HR and upper management.
Cons
tl;dr: company/management attitude is not positive and does not show signs of improvement. Essentially they will expect you to give 120% for 75% of the salary without providing all of the adequate resources to save money at your expense. Don't be convinced into signing a support contract first. The company is always short on numbers for the support positions and use the junior pm role as a way of bringing in staff to essentially do support then move to implementation which sounds good in theory however the catch is that you will be asked to sign a support contract to begin your tenure which provides no guarantee of being moved to the new role and the company has no legal obligation or contractual agreement only a promise exercised at their discretion. Deceptive lowball salary. It seems competitive at first but when you factor in compulsory weekend work, longer contracted working hours, expectancy to stay back, lack of benefits compared to other tech companies it's not great. A double standard was witnessed between offices where HQ had lenient rules often not adhered to while satellite offices were heavily scrutinised. Was not uncommon for staff to be berated on a public forum even from the CEO, as a result, bad management behaviours trickled down to other “senior” staff. While kind and friendly the former head of support lacked the experience and diplomacy expected in a senior staff member and had unfortunately inherited the quirks and rude off-hand mannerisms of the CEO. The saddest part is that the London operations manager truly cares for the team in the office and if it were up to him I would have no doubt in my mind that the situation in this office would be immensely improved however at the end of the day this is a satellite office and his hands are tied as upper management at HQ/Hadleigh continually avoid to prioritise us. Be wary of progression promises. Rewards don’t happen half as often or as generously as the company would like to think. Even when the company does something nice they'll do it in the most inconvenient way possible, almost negating the benefit itself e.g. gym membership Cloud-based company but working at home is not permitted however you will be expected to work when onsite in your Airbnb. I suspect this may have now changed due to current world circumstances, if not for the pandemic I do not believe this would have been permitted. Company has a habit of cutting costs at the price of employees' comfort, time and safety and blames/justifies that this is normal start-up growing pains, keeping in mind that this company is older than 10 years old. There is much more however this does appear to be long enough.
