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      ghSMART

      Engaged employer

      ghSMART Reviews

      4.7

      93% would recommend to a friend

      (99 total reviews)
      avatar

      Jeff McLean

      88% approve of CEO

      91% positive business outlook

      Ratings by demographic groups

      ghSMART has an employee rating of 4.7 out of 5 stars, based on 99 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ghSMART employee rating is 27% above average for employers within the Management and consulting industry (3.7 stars).

      Reviews by job title

      99 reviews
      5.0
      22 Nov 2019

      Outstandingly professional firm

      Partner
      Recommend
      CEO approval
      Business outlook

      Pros

      Truly smart and talented colleagues to work with and learn from on interesting and challenging client work.

      Cons

      You need to be self-sufficient, resilient and good at managing yourself, otherwise the work can become a little over-whelming. The work can also be narrow if you don’t try and expand it yourself.

      2.0
      26 Apr 2025

      They Don’t Practice What They Preach

      Principal
      Recommend
      CEO approval
      Business outlook

      Pros

      Engaging work, mostly talented colleagues, and attractive compensation. The freedom and flexibility genuinely work.

      Cons

      The culture falls far short of what’s promised. Within the European team, a toxic dynamic, largely driven by the partner group, has taken hold. Gossip, backstabbing, favoritism, and personal biases run deep. Partners shy away from giving open, honest feedback, instead choosing to badmouth individuals privately to select consultants. Some consultants regularly spread subtle rumors about teammates, and rather than stopping it, partners not only allow it, they reward it. As a result, a small “inner circle” gets consistent preferential treatment on projects, even when they lack the necessary skills. Meanwhile, others put in extraordinary effort with little recognition. It’s deeply disappointing.

      avatar
      ghSMART Response
      1y
      Thank you for taking the time to share your experience. We’re glad to hear that you’ve found the work engaging and the flexibility real, and have seen the opportunity to work with talented colleagues. We’ve of course also noted, with concern, the issues you’ve raised, as the dynamics described do not in any way reflect our intended company culture - as you point out. It disappoints us to see that even one person would feel this way. We take this feedback seriously and will double down our focus to better understand how we can continue to strengthen team dynamics and reinforce the values that matter most—trust, fairness, and inclusiveness for all. We believe strong leadership is not only about results, but also about creating an environment where everyone can do their best work and grow. As you know, we encourage people to raise concerns and share feedback, and if you’re not getting the support you need, please feel free to contact your mentor, our PD team, a partner, or another member of the OT. Thank you again for sharing your perspective and continued contributions to the firm. - Barney Hamilton, Chief People Officer
      5.0
      8 Mar 2016

      great clients, great colleagues, great content

      Principal
      Recommend
      CEO approval
      Business outlook

      Pros

      ghSMART is for people who love supporting clients on their most important leadership challenges. The firm has excellent access to great leaders and great organizations, which creates fantastic opportunities to serve clients. We have a tremendous brand and depth of expertise that means our offering is distinctive. We leverage our colleagues. We also have a lot of fun. We spend time together, develop one another, and we all have an opportunity to make an outsized impact on the firm and the world. And, we are paid for the work we do, which creates tremendous flexibility and establishes fair compensation that enables you to live life in the way you choose.

      Cons

      Client service requires hard work, flexibility, and travel. While these can all be positive for the right person, ghSMART is not for everyone.

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      Glassdoor has 100 ghSMART reviews submitted anonymously by ghSMART employees. Read employee reviews and ratings on Glassdoor to decide if ghSMART is right for you.