Pros
The work is varied and you have the chance to be involved in working with many different customers, some large and some small, very varied from public sector to private businesses.
If you like business process you get to learn a lot about how businesses work.
Working from home has been in place since before the pandemic and the company is quite flexible with time off.
Microsoft Teams used for meetings and internal meetings can be fun even on Teams.
It's nice to be working with software that the customer actually likes, does help !
Pay is good, not exceptional and benefits are reasonable.
Lots of work at the moment which is encouraging for the future.
Cons
Letchworh is not London so little opportunity for nice lunch.
Home working is not always good, would like an office sometimes.