iwoca Reviews
93% would recommend to a friend
(160 total reviews)
Christoph Rieche
95% approve of CEO
Found 160 of over 182 reviews
Updated 4 Dec 2023
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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "It’s a great culture to have and there’s now a huge push on “learning” across the company." (in 15 reviews)
- "4.5 years and 3 offices later, we have a team of 150 and a great Central London office." (in 7 reviews)
- "Absolutely no training (at least when I joined, although I hear that this is set to improve in the future)." (in 6 reviews)
- "Managers do not seem to care much about the career progression of the employees they manage." (in 5 reviews)
- 5.04 Dec 2023Data ScientistCurrent Employee, less than 1 year
Pros
Excellent opportunities to present and argue for improvements in analysis across the business. I have enjoyed progression in terms of skills and salary, there is a culture that very much facilitates and values improvement. Company feels truly lead by research and data, no issues with "ivory tower" data science.
Cons
Can tend to be on the more intense side, problems are interesting but do generally require more time/effort than just standard DS pipelines (pro and con here depending on personal preference). Being trusted to manage your own time can lead to overwork in some departments and dependant on your own capacity to ensure a good life/work balance.
- 4.022 Nov 2023Senior Account ManagerFormer EmployeeLondon, England
Pros
Nice people, great culture and workplace
Cons
Job is a bit dull. CTO needs to be off slack
- 4.015 Oct 2023Anonymous EmployeeFormer Employee, more than 3 years
Pros
Very lovely people Healthy and welcoming atmosphere Employees opinions are heard and respected
Cons
Low pay comparing to market No bonus Poor training from managers
iwoca Response2moThanks very much for leaving a review. We're really happy that you enjoyed your time working here and felt that your voice was heard, that's something that's really important to us. Being a competitive employer is a priority, which is why we really value your feedback. It depends on your role as to how your compensation package is set up, some roles do have a bonus element and with others, the package may be structured differently. We're disappointed you felt that you didn't benefit from the training you received. Developing the talent within iwoca is a key part of our culture, and we ensure all managers receive appropriate training. It's something we're continuously investing in. - The People Team
- 5.012 Oct 2023Broker Account ManagerCurrent Employee
Pros
- Lovely people and lovely community feel to the company - The best people I have worked for
Cons
- Don't always feel that the salaries are competitive against the market
iwoca Response2moThank you for leaving a review. We're glad to know that you're enjoying working here and have great people around you. It's important to us that we pay our employees competitively. We gather external data to make sure we're aligned with the market, especially similar companies to ours. We also encourage you to send any relevant external data our way and speak to your manager or People Partner should you have any concerns. The People Team
- 4.016 Oct 2023Senior Credit AnalystCurrent Employee, more than 3 yearsLondon, England
Pros
Work/life balance Flat organisational structure Fast-paced environment
Cons
Glass ceiling after a few years
iwoca Response2moThank you so much for taking the time to leave a review. We're super happy to hear you're enjoying working within the Credit Analyst team and the fast paced environment that iwoca provides. We're sorry to hear that you feel you've hit a glass ceiling after a few years. Your professional growth is a priority for us and we're committed to ensuring that our employees have opportunities to advance their careers within iwoca. If you feel that your progression is limited, please don't hesitate to speak to your People Partner and manager so we can help you to further develop. - The People Team
- 5.021 Mar 2023Head of DesignCurrent Employee, more than 3 yearsLondon, England
Pros
-Hands down the best people place I've ever worked in. (100% Healthy Culture) -Good projects and builds to work in and ability to work/run self initiated projects End to End -Data led company, with big focus on Quant and Qual. -Big flexibility to choose to work from home (remote) or go to the office everyday depending on your needs -The Design Team is an amazing build of diversity and skill levels that compliment each other from Graphic Design to Product UX/UI. -You get company Summer/Winter escapes -Food, Snacks and Drinks are available to munch on everyday at the office -Team budgets for socials, lunch and other events is available. -Great Manager training -Great Mental Health Support hub. -Work from home budget for desk/chair and other tools. -Great SF and HW setup to get cracking on -Best IT and HR Team
Cons
-Many yearly/quarterly IT and compliance other Team trainings become long and arduous between daily tasks but but necessary to keep systems in check -Building or aligning roadmap across teams and stakeholders is tricky as everyone is pushing for the same goal in different levels and intensities. It's a matter of understanding what everyone wants and needs to build together.
1iwoca Response6moThank you so much for leaving a review, we're so happy to hear you love working here. In regards to alignment amongst teams, we appreciate your feedback and it's something we're striving to do better everyday. - The People Team
- 4.011 Jul 2023Credit AnalystCurrent Employee, more than 3 yearsLondon, England
Pros
Great place to learn a lot about SME credit analysis. They entrust their credit analysts with a lot of underwriting responsibility. If you want to succeed there are many opportunities to grow if you are a self starter, both sideways and upwards. It's a good place to work if you are not ambitious as well. The work life balance is great. The role doesn't require people to work after hours. Working with smart people. Management is understanding. Quick salary progression during the first year.
Cons
There can be a lot of process changes when they are tinkering with their systems. Work can get monotonous if you are not engaged with the role and opportunities available within the company.
iwoca Response5moThank you for your valuable feedback. We're thrilled to hear that you've found iwoca to be a great place for learning, and also that the work-life balance and understanding management have been positive aspects of your journey with us so far. We understand that adapting to system changes can be challenging, and we are continuously striving to minimise disruptions during these periods. We also encourage employees to explore and engage with the various opportunities available within the company to keep work exciting and fulfilling. Your feedback is vital as we continuously improve and create a better experience for all our employees. If you have any further suggestions or feedback, please feel free to reach out to us directly. - The People Team
- 5.07 Sept 2023Junior Operations AnalystFormer EmployeeLondon, England
Pros
Great atmosphere, one of the nicest people I have ever had the pleasure to know.
Cons
Starting in summer time is not the greatest time, majority of people are vacationing so you don't have the opportunity to meet everyone at first
iwoca Response2moThank you for taking the time to leave a review, we really appreciate it. It's so great to hear how much you enjoyed working here, especially in terms of the people you worked with. - The People Team
- 3.010 Sept 2023Customer Service RepresentativeFormer Employee, less than 1 yearLeeds, England
Pros
really really good place to work, good wage, good ‘family ethic’
Cons
they don’t care about mental health or anything that goes on in your personal life that may affect your work
iwoca Response2moThank you for taking the time to leave a review. We're glad to hear you find iwoca is a good place to work. We're disappointed to know that you don't feel supported with your mental health, as this is something we really do care about. We have lots of free mental health resources on offer including access to therapy sessions via our partners. You can view all resources in our portal. We understand that everyone has things going on outside of work and that mental health challenges can affect everyone. We would like to learn more about your specific concerns, so please do reach out to your People Partner to discuss this in more detail. - The People Team
- 4.015 May 2023Anonymous EmployeeCurrent Employee, less than 1 year
Pros
I am a big fan of iwoca. The culture is great, with lots of social things going on. Other perks like the summer/winter house, food in the office, table tennis and ping pong add to the welcoming environment. The office is a fun place to be and well located. You are the creator of your own destiny and are allowed to pursue projects you think are important. There is a big focus on data and statistics. Feedback is frequently given and received which creates an open culture and allows for growth. Fair compensation and quarterly pay reviews.
Cons
There is no sign of a long-term strategy filtered down from management and little discussion of our actual customers which does make the work seem somewhat lacking a goal at times. Very remote-heavy for certain teams which may be a con for some people.
iwoca Response6moThank you so much for your feedback. Your positive comments about our culture, social activities, and perks mean a lot to us. We also appreciate your comments regarding the need for visible long term strategy and a deeper discussion of our customers. We are continuously working on improving our communication and alignment across all levels at iwoca, your input helps us identify areas where we can do even better. While remote work offers flexibility and convenience, we recognize that some people thrive in more in-person collaborative environments and will pass on your feedback. - The People Team
iwoca Reviews FAQs
iwoca has an overall rating of 4.6 out of 5, based on over 182 reviews left anonymously by employees. 93% of employees would recommend working at iwoca to a friend and 83% have a positive outlook for the business. This rating has improved by 5% over the last 12 months.
93% of iwoca employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated iwoca 4.6 out of 5 for work life balance, 4.7 for culture and values and 4.0 for career opportunities.
