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Celebrating IWD All this week, RISE, our Colleague Gender Network, is celebrating International Women’s Day. Yesterday, our Lowell HQ hosted an incredible event centered around this year’s theme, Accelerate Action. We focused on shaping RISE’s key initiatives for the year ahead, with a strong emphasis on three priority areas: 💚 Supporting female returners re-entering the workplace after a period of absence, such as maternity leave 💚 Developing the early careers of women 💚 Tackling the stigma surrounding menopause and breaking down barriers The energy in the room was ELECTRIC, with over 100 Colleagues actively engaged in discussions on how we can drive meaningful change. To top it off, our talented choir surprised us with a performance of bread and roses, bringing to life the original poem dating back to the women's activist movement. Stay tuned for more updates on how RISE is accelerating action here at Lowell. #RISE #AccelerateAction #InternationalWomensDay
Fairer Debt. Fairer Society Last week our UK CEO John Pears joined the The Centre for Social Justice at Parliament for a roundtable discussion, bringing together local authorities and MPs to discuss standards across council tax debt collection. Raising standards forms part of our Fairer Debt. Fairer Society campaign, and with council tax bills set to rise, it's more important than ever that we push this conversation at all levels to ensure we see change 👇
Lowell Research in the Daily Mail Our latest research has been featured in today’s DailyMail.com, revealing five million Brits have been in council tax arrears over the last five years, highlighting the financial strain many households face. The insights drive our Fairer Debt. Fairer Society campaign, advocating for more compassionate Local Authority debt collection practices, emphasising that enforcement should be a last resort and based on residents' ability to pay. Last month Deputy Prime Minister Angela Rayner signed off increases in six local authorities beyond the usual 4.99 per cent threshold - and warned of more to come – suggesting figures are set to worsen. Lowell UK CEO John Pears said, 'Council tax debt is an issue which affects countless individuals and families across the UK. With so many people in arrears and experiencing mental health challenges, it's clear the current system is failing. With council tax rates rising across the board, we must consider the profound impact on people's lives. This increase can push families already on the brink into debt or deepen existing financial struggles.' Read the full article 👇 https://lnkd.in/eQPwMXPz
INTERGENERATIONAL FINANCES Recent research from Lowell shows that those aged 65+ are the only generation that significantly feels better off than their parents. Based on a recent survey of 8,000 UK residents in conjunction with Opinium looking at the financial situation of households across the UK, clear generational differences were highlighted. Key insights show: 💷 65+ Generation: Nearly 60% feel better off than their parents, with 34% saying they are a little better off and 25% feeling much better off. 💷 Younger Generations: In contrast, younger age groups (18-34 and 35-49) are more likely to feel worse off than their parents. 💷 35-49 age group: Almost half (47%) feel worse off compared to their parents, with only 31% feeling better off. This divide raises important questions around shifting opportunities and how we address the challenge younger generations are facing. Let’s discuss in the comments 👇
Connecting with our Customers We’re excited to share some news—Lowell is now officially live on Instagram and TikTok! At Lowell, our mission has always been to support our customers on their financial journey. By expanding to these new platforms, we’re taking another step closer to where our customers are having conversations—bringing practical financial tips, guidance, and a connection that goes beyond the services we provide. Expect bite-sized advice, engaging content, and a fresh perspective on managing finances—all tailored to help taking control with confidence. Follow us on: 📱 TikTok: @lowelluk 📸 Instagram: @lowell_uk
BUILDING SKILLS TO BOOST MONEY CONFIDENCE As the first payday of 2025 hit banks this week, we announced to Colleagues that this year will see the launch of Money Matters—our brand-new financial education program for every Colleague in the UK. Whether it’s everyday budgeting, saving for the future, or planning for a big life milestone, Money Matters is designed to boost Colleague’s money confidence and give them the tools and know-how to make smart moves with their cash and benefits. John Pears, our UK CEO said: “At Lowell, we see every day how vital financial education is as part of the overall credit cycle. Money Matters is about equipping ourselves with the tools and confidence to make informed financial choices—because supporting our Colleagues is just as important as supporting our Customers. Personally, I’m really excited about this initiative and can’t wait to see my Colleagues engage with it and hopefully feel the benefits in their everyday lives." We’ve worked with our partners over at MyBnk on the program, so watch this space for more to come.
Do debt collectors deserve their bad reputation? Our UK CEO John Pears has featured on BBC Radio 4’s latest episode of The Bottom Line, hosted by Evan Davis . The programme, which asked the question, "Debt: Do Collectors Deserve Their Bad Reputation?", featured John alongside two other industry experts Amon Ghaiumy & Dana Denis-Smith John addressed some persistent myths that often shape the industry’s reputation and gave an honest look at the way a business like Lowell operates. If you missed it, you can catch the show on BBC Sounds
Lowell funds the creation of new supported living accommodation in the Leeds area Work is currently underway to create Lowell House, a new supported accommodation for homeless young people in Leeds by Turning Lives Around (TLA), made possible thanks to a donation by Lowell. Former offices in South Leeds are being transformed into purpose-built accommodation for five young people aged 18-25 with complex needs. Lowell House is part of the government's Single Homelessness Accommodation Programme (SHAP) which aims to provide up to 2400 homes and support services for multiple disadvantaged adults and young people at risk of, or experiencing, homelessness or rough sleeping. As well as receiving support around independent living skills, budgeting, education, training and employment, the young residents will also have access to specialist counselling, occupational therapy and other services they may need to address personal challenges and enable them to live full independent lives.
Are you a game changer, a forward thinker, a team player, or an obstacle jumper? We see you! Or are you a strategic leader, a fact finder, a data enthusiast, or an attentive listener? We see you, too! We recognise the value our colleagues bring to the business, and we are always on the lookout for people who can make a real difference to our customers, clients, and each other. We’re all about challenging perceptions, trying new things, raising standards and making life better for everyone we work with. If that sounds like you, then why not follow us on Glassdoor, take a look at our latest opportunities, and let’s see what we can achieve together. See our full list of opportunities here: Lowell.com/careers https://www.youtube.com/watch?v=bMLsvz6ZOTM&feature=youtu.be
