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In the world of observability, there’s a simple truth: you can’t improve what you don’t see. Throughout February, we’ve taken the time to bring both the history of tech and the voices of our community into full view. Between competitive trivia, scavenger hunts, book club chats, and volunteering, we’ve spent this month celebrating as a community. These moments were a great reminder of how much our daily work is rooted in the breakthroughs of Black innovators. From the basic ways our teams connect to the systems that help us grow, their contributions are a vital part of the foundation we build upon every day. While the month is drawing to a close, we want to acknowledge the legacy of those who came before us and celebrate the Relics who are writing the next chapter of that story today.
As we celebrated Dr. Martin Luther King Jr. Day recently, we were reminded of the principles he shared to advocate for a more equal and just society. One of Dr. King’s ultimate goals was to create what he called the Beloved Community. This was a vision where all people are respected, cared for, and treated with dignity. At New Relic, we are inspired by these principles as we work to build a culture of mutual respect and opportunity. While we are always learning and growing, we strive to create a workplace where every person feels empowered to contribute their unique talents to our shared success.
At New Relic Advance 2026, we are announcing the evolution of Intelligent Observability. We believe that to thrive in the AI era, observability must evolve into a proactive, intelligent partner that interprets outcomes, highlights what matters and takes action on our behalf. We call this Observability Beyond Human Scale. It is no longer enough to simply monitor system performance, you must also drive business uptime. Success in this high-velocity environment requires powerful collaboration between talented people and an intelligent platform that turns overwhelming telemetry into instant understanding and autonomous action. By moving beyond passive assistance to a strategy of intelligent automation, New Relic empowers enterprises to close the gap between technical data and business reality.
New Relic, the Intelligent Observability company, announced a series of innovations that operationalize AI across the enterprise, empowering teams to focus on business growth instead of firefighting. Bolstered by cutting-edge deterministic analytical tools and a suite of new AIOps capabilities, New Relic’s SRE Agent provides next-generation issue triage, change management, incident lifecycle management, intelligent root cause analysis and other features to help engineers cut through data noise and boost operational stability.
New Relic, the Intelligent Observability company, announced enterprise-grade Agentic Platform capabilities that enable organizations to build, deploy, and manage a full spectrum of AI agents and agentic workflows, from simple, single-task automations to sophisticated agentic workflows. With an intuitive no-code builder for domain experts, New Relic’s Agentic Platform empowers enterprises to intelligently automate a wide range of processes, leading to a significant reduction in manual toil, faster incident resolution, and improved operational resilience.
New Relic, the Intelligent Observability Company, announced innovations that empower businesses to unlock the full potential of OpenTelemetry (OTel) with more ease and efficiency than ever before. The new capabilities remove the burden and resource drain of integration work, clearing a seamless and cost-effective path for enterprises leveraging open standards.
New Relic, the Intelligent Observability company, announced a series of platform innovations that connect technical performance to customer impact and business outcomes. Led by Intelligent Workloads that automate the discovery of complex dependencies and align system health with business KPIs, New Relic monitors what matters to its customers in the AI era, empowering them to resolve incidents faster and quantify the direct impact of performance on revenue.
New Relic, the Intelligent Observability company, published its 2026 AI Impact Report, which found a significant connection between usage of AI-strengthened observability features and noise reduction, Mean Time to Close (MTTC) of issues and deployment velocity. This report draws on aggregated, anonymized data from 6.6 million users of the New Relic Intelligent Observability Platform over the course of 2025, comparing those with New Relic AI capabilities versus those without. New Relic AI refers to the platform’s generative AI and AIOps features, which use a mixture of ML, generative, and deterministic methodologies to create value.
New Relic, the Intelligent Observability company, announced monitoring for ChatGPT apps, becoming the industry’s leading solution that provides businesses with complete visibility of their apps that live within ChatGPT. The solution gives businesses the ability to monitor the performance, reliability, and user experience of custom ChatGPT apps, extending critical insights to developers so they can proactively resolve costly application issues and confidently capitalize on opportunities with generative AI.
New Relic, the Intelligent Observability company, published its Observability Forecast for Financial Services, which uncovers how the industry is adopting observability in response to frequent IT outages, increasing enterprise AI usage, and regulatory, security, modernization, and competitive pressures. Drawing insights from 156 IT and engineering leaders at financial services companies—including banks, financial technology, insurance companies, investment firms, and credit unions—the report is based on data from New Relic’s 2025 Observability Forecast.
