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In a rapidly evolving employment landscape, companies are recognising the importance of fostering diverse and inclusive work environments. Diversity is not just a moral imperative but a strategic advantage that can drive business success. Annabel Smith, one of Opencastās People Experience Partners, looks at the importance of embracing neurodiversity, the benefits it brings, and how Opencast has partnered with experts in our own journey to celebrating neurodivergent minds and promoting neuro-inclusivity in the workplace. Annabel also discusses Opencastās work with Rosie Brighty from Divergent Consulting, in developing and delivering our āNeurodiversity Natter: Live!ā series.
South Tyneside Council ā a North East England local authority serving 150,000 citizens ā has been looking at ways to improve operations and efficiency through better use of technology. The council knew it needed to improve ā but before making firm decisions and commitment to invest in change, the councilās leadership decided to take a strategic approach to understand how it could move forward. In late 2022, it asked Opencast to support it with a āmaturity assessmentā. Explore Opencastās work with South Tyneside Council in our new case study: https://bit.ly/49iZSD5
Missing persons represent a serious and ongoing challenge to governments around the world. The size and complexity of this challenge prompted Opencast to join a wider team to contribute to improving outcomes of cases of missing persons through the use of open source intelligence. Rosalind Grindrod, our Head of Security Services, shares more in this blog.
At Opencast, we genuinely care about our clientsā outcomes, success, and the positive impact they have. We work collaboratively to ensure our clients and their customers achieve the outcome required, delivering value and maximising return on investment. At the end of last year, we asked our clients to complete a satisfaction survey, helping us better understand their expectations, wants and needs. This survey included a Net Promoter Score (NPS) which measures client satisfaction and loyalty. Here are some of our resultsā¦ āļø +79 NPS, exceeding tech sector industry average of +64 NPS āļø 75% response rate, which is considered excellent āļø 9.3 Customer Effort Score āļø +83 NPS partner network score
Weāre in the middle of a climate crisis, and the carbon dioxide that digital services generate is a major contributor. Adam Coles, who started as Opencast head of sustainable services in late 2023, explains how companies can meet their digital goals while minimising their impact š±š
Opencastās Liam OāConnor has made a big recent career shift with a move from talent into software development. Here he shares the story of his well-planned āsquiggleā from one discipline to another ā and how Opencast has helped him move.
Tomorrow is Parent Mental Health Day š¤ The day, founded by Stem4, encourages understanding and awareness of the importance of the family as a system where parent and carer mental health is as important a focus as young peopleās mental health. In this blog SinĆ©ad Cummings, senior consultant software developer at Opencast, talks about how to welcome your developers back after parental leave. SinĆ©ad shares steps to success and considers returning parents mental health and wellbeing ā”ļø This blog accompanied SinĆ©adās talk at LeadDev 2023 conference. You can watch the talk here š¬ https://bit.ly/3OjRMlr
Top focus areas for business and strategy teams in 2024 š In our final post on priorities for the year ahead, we asked our people to share key changes they have seen coming through in technology and wider business ā and how they think companies can prepare to respond. Featuring responses from: š Tom Lawson, Opencast chief executive š Harry Armstrong, corporate development director š James Hodgson, chief financial officer š Sam Manson, client experience director š Lizzie Vincent, go-to-market director
Opencast has donated 12 MacBook laptops to help Bill Quay Primary School, Gateshead, to create a community science and technology hub. The donation will help the Gateshead primary school to raise the profile of science, technology, engineering, and mathematics (STEM) subjects and to help refurbish an outbuilding known as āThe STEM Shedā. The MacBooks donation, facilitated by Tyneside business technology specialist CMYK, will also help the school compete in this yearās VEX World Robotics Championships, which will take place in Texas in the spring. David Sarginson, Opencast head of software development and a STEM ambassador, said: "Weāre delighted to have made this donation to Bill Quay Primary School. We hope the computers will inspire an interest in technology. We're committed to doing what we can to boost STEM learning in schools through schools visits and donations like this.ā Big thanks to Craig Pratt from our IT partner CMYK for supporting the Opencast MacBook rehoming programme.
Top focus areas for tech teams in 2024 š” In our second post on priorities for the year ahead, people in our technology services team share their agendas ā and how theyād like the people they work with to respond.
